Senior Administrator

3 weeks ago

Birmingham, United Kingdom National Physical Laboratory Full time

Acting as the first point of contact, you’re on hand to ensure the administration of the department is delivered smoothly and to the highest standard. You’ll coordinate the team’s duties to play to their strengths, whilst ensuring they deliver a high-level of customer service at all times. Taking a particular interest in the management’s needs, you’ll help prepare and circulate documents. Finally, you’ll take responsibility for the implementation and maintenance of the systems and databases - ensuring they are compliant and accurate.

**Successful Applicants must be able to commute to the UKTL offices in Solihull, Birmingham with the possibility of hybrid working.**

We strive to offer a great work life balance - if you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.

As you’ll be responsible for the day-to-day management of the department’s administrative duties, you need to have plenty of hands-on administration experience (which includes some team leadership too). In addition, you’ll have superb communication skills, great attention to detail and be 100% customer-focussed and service-driven.

**Desirable Skills and Experience**:

- Experience of working in a team, using relevant support tools with a strong customer focus.
- The ability to think logically, meet deadlines and effectively prioritise workload according to the needs of the management team and customers.
- Excellent listening and questioning skills, combined with the ability to interact confidently.
- Knowledge of Microsoft products eg Office365 and earlier versions.

**We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. To work in this role, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance.**

**UK. Telecommunication Laboratory (UKTL)**

Led by the Department for Science, Innovation and Technology, the UK Telecoms Lab (UKTL), announced in October 2022, will give the UK the cutting-edge technology to keep our telecommunications networks safe, accelerate the roll-out of 5G,and grow our brilliant telecoms sector by bringing in new entrants to diversify the supply chain market.

**Read more about the UKTL **here****

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK.

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we hold memberships and accreditations to ensure we’re creating an environment where all our colleagues feel supported and welcome, please see our Diversity & Inclusion page.

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.

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