Traffic Administrator

Job Overview:
Responsible for the Daily Administration, Customer liaison, Daily Maintenance, Input and Updating of the relevant software systems within the Pallet Network.

Responsible for Communications and Administration with operational teams located within the Warehouse and Traffic.
- Ensure all delivery requirements are administered
- Assist with training to ensure agency drivers are competent with relevant process and equipment
- Assist with and ensure that all drivers have an e pod and know how to use them.
- Input and action held back and make sure all pallets are out on correct date
- Control administration for housekeeping standards
- Input or action any identified unidentified pallets in warehouse
- Input or action any identified oversize pallets
- Identify any software system discrepancies and action
- Set up and enter all collections
- Assist with allocation of collections to drivers
- Assist with the coordination of drivers to make sure that all Collections are covered
- Liaise with Customers and action or escalate telephone calls
- Input and action any Third Party collections entered onto IT Systems
- Read and react to IT System messages
- Read and react to e mails
- Check that all Before 1000hrs consignments are delivered on time
- Check that all 1200hrs consignments are delivered on time
- Check that all Timed Bookings are delivered on time
- Make sure Customer specific inputting has been accepted
- Produce relevant KPIs as required by the business
- Ensure all relevant daily run routines associated with despatch or collection of product are completed in a timely manner

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 03/05/2024
Reference ID: TRF1
Expected start date: 07/05/2024