Defence Business Services

3 weeks ago

Blackpool, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 277269**Salary**:

- £33,830- per annum (pro rata) with generous employer pension contributions of approx. 27% depending on your salary.**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Head Office & Corporate Services - DBS- Digital, Information & Technology (DIT)**Type of role**:

- Information Technology**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Tomlinson House, Norcross, Thornton-Clevelys, Blackpool, Lancashire, North WestAbout the job

**Job summary**:

- Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

**DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.**

**We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.**

**Come and join the DBS community today**

Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and will consolidate all activities in Blackpool. This means that DBS staff will move from both Walker House (Liverpool) and Cheadle Hulme in the late Summer of 2023 and initially relocate to Tomlinson House (Norcross). A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.

As a result, all vacant DBS posts in the North West will be advertised at Tomlinson House (Norcross). There is, however, an expectation that all DBS staff, irrespective of their agreed duty station, will travel to other DBS and/or MOD site(s), as required, to complete all necessary training and to participate in team or additional collaborative activities - detached duty terms may apply. Terms of transfer have been negotiated for DBS posts relocating in the North West. DBS also supports Flexible Working, which can be discussed in more detail at interview.

**Job description**:

- Role Specific Responsibilities- Be responsible for creating and maintaining an iterative prototyping process, using a variety of methods, and choosing the most appropriate ones., generating multiple solutions and testing them.
- Act as SME on Projects and Service Delivery as required to develop User Needs ensuring adherence to Government Principles / Digital Services Standards.
- Identifying change needs/requirements, assessing, and analysing the impact of the change on business processes and systems, capturing and documenting requirements.
- Ensure User Needs / Requirements are defined in unambiguous, clear, unique, consistent, and verifiable terms.
- Act in support of the Assurance Team after delivery of change regarding any User Needs assurance.
- Support the development and management of improved processes which will meet sponsors needs/requirements and ensures that DBS gets the most from its limited resources.
- Work with the wider team and wider stakeholders in an Agile way, demonstrating commitment to timed sprints and attendance and participation in regular scheduled meetings.
- Present your work for assessment by Government Digital Services.

**Person specification**:

- Essential:

- The incumbent will be expected to represent the business and present their work for assessment by Government Digital Services where you will be expected to evidence each of the following skills:
- **Inclusive research.** You understand the diversity of users of government services and the need to make services usable and accessible for everyone. You can work with colleagues to include many kinds of users in appropriate research activities. (Relevant skill level: working)
- **Society and technology.** You understand the social and technological context for government se

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