Customer Service Advisor

3 weeks ago


Blackpool, United Kingdom Scanlite Visual Communications Full time

**Duties**:

- Assist customers with inquiries, account issues, and product information
- Resolve customer complaints and ensure customer satisfaction
- Collaborate with other departments to address customer needs and resolve issues
- Stay up-to-date on product knowledge and industry trends to effectively assist customers
- Providing an excellent aftercare service to our new and existing clients
- Build relationships with customers
- Updating the support ticket system
- Updating customer information in the company database
- Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
- Feeding issues back to the wider business
- Supplying service & maintenance contracts to new and existing clients.

**Skills**:

- Excellent communication skills, both verbal and written
- Strong analytical and problem-solving abilities
- Previous experience in a customer service role preferred
- Familiarity with financial services is a plus
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry

This is an exciting opportunity for individuals who are passionate about providing exceptional customer service. As a Customer Service Representative, you will have the chance to interact with clients, address their needs, and contribute to overall customer satisfaction. Join our team and be part of a dynamic and supportive work environment.

**Salary**: £23,000.00 per year

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Blackpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    1 month ago


    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    1 month ago


    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...


  • Blackpool, United Kingdom KELTEK Recruitment Full time

    KELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the Blackpool area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and company perks...


  • Blackpool, United Kingdom NS Resource Group Full time

    My client is a high-growth utility company with over 20 years of experience within the market and looking to recruit an industry-experienced Customer Experience Advisor into the team in Blackpool. You’ll be surrounded by a talented, supportive team who will push you daily to reach your potential, and the opportunities to develop your career are...

  • Sales Administrator

    1 month ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    3 weeks ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    1 month ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key...


  • Blackpool, United Kingdom Smiths Equipment Hire Ltd Full time

    **Are you ambitious looking to start or progress a career and want a company** **Smiths Equipment Hire Ltd** the Northwest's Largest Independent Equipment Hire company with 16 ‘Hire It Centres’ located across the region. We’re currently in a period of expansion across the business, and we have a fantastic opportunity for a driven and enthusiastic...


  • Blackpool, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - Blackpool- Industry: - Construction- Salary: - Up to £21000 per annum- REF: - KM1_1677054442- Contact Name: - Kerry Mcmenamin- Job Published: - about 2 hours ago**Customer Service Advisor** **Salary £21,560** **Blackpool** **Monday - Friday** **37 hour week** **Temp-Perm** **Social...


  • Blackpool, United Kingdom SB Waste Management Limited Full time

    We are a small family business, looking to employ a Customer Service Advisor to join our small team. Normal days of work will be Tuesday to Saturday, with times to be agreed. Some flexibility for working hours and days will be needed to cover staff absence etc. We are looking for someone who is ideally looking to start with around 20-30 hours per week, but...

  • Service Advisor

    2 months ago


    Blackpool, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 month ago


    Blackpool, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...


  • Blackpool, United Kingdom Reliant Direct Full time

    **Role Overview** Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a Customer Service Adviser. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking. This is an exciting time to join the company and ideally suited for...


  • Blackpool, United Kingdom Reliant Direct Full time

    **Role Overview** Due to the continued growth of our retail business, we are looking to expand our Customer Service team and are looking for a **Customer Service Adviser / Supervisor**. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking. This is an exciting time to join the company and...

  • Service Advisor

    2 months ago


    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 month ago


    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Competitive Salary with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    3 days ago


    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...


  • Blackpool, United Kingdom National Federation of Self Employed & Small Businesses Full time

    **We are searching for a polite, professional Customer Service Advisor to work within our existing Customer Service Team. You will provide outstanding service to our members by answering questions, handling complaints, and providing expert guidance on our range of products and services.** *** **Hours**: 35 **Salary**:£23,000 **Location**:...


  • Blackpool, United Kingdom Sopra Steria Full time

    How are your customer service and administration skills? If you have considered moving into a financial role but haven't yet gained that experience, this could be the perfect progressive opportunity for you! Shared Service Connect Limited (SSCL) are looking to grow their service delivery team again. We have openings for a number of Customer Service Advisors...