Customer Assistant

6 months ago


Braunstone, United Kingdom Vue Full time

**THE TRAILER - THE ROLE**

We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Leicester.

Vue Leicester is a modern 9 screen cinema based in Meridian Leisure Park. Our cinema is easily accessible by all methods of transport and there are plenty of free parking spaces available directly opposite the cinema. Leicester railway station is less than 3 miles away.

**ACT 1 - WHAT YOU’LL BE DOING**

As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.

As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.

You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.

**ACT 2 - WHAT YOU’LL NEED**

You’ll need enthusiasm, confidence, and enjoy working in a busy target driven environment where no two days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.

**THE FINALE - WHY YOU’LL WANT IT**

Great training, a fun environment, unlimited free cinema tickets for you plus three guest passes per week, discounts on food and drinks and other discounts with high-street and online retailers.

There are also fantastic development opportunities for those looking to start a career.

**THE CREDITS - WORKING HOURS**

This is a part time contract; you’ll need to be flexible to work late evening and weekends (sometimes as late as 4AM).

Peak times for us are Friday to Sunday plus school holidays and we are able to offer additional hours during these busy periods.

We are looking for a part-time Customer assistant to work in our Leicester branch. Applicants must have a passion for film and cinema, be sales focus, be able to use their own initiative and thrive in a busy environment. Whether that be cleaning screens ready for the next film, selling tickets or serving food and drinks, applicants must have a positive attitude and be focused on ensure the customer’s needs are met. Must also be able to work evenings, weekends, bank holidays and half terms.

We are looking for a part-time Customer assistant to work in our Leicester branch. Applicants must have a passion for film and cinema, be sales focus, be able to use their own initiative and thrive in a busy environment. Whether that be cleaning screens ready for the next film, selling tickets or serving food and drinks, applicants must have a positive attitude and be focused on ensure the customer’s needs are met. Must also be able to work evenings, weekends, bank holidays and half terms.


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