Media Management Operator

6 months ago

London, United Kingdom Ericsson Full time

**Who Are We?**:
Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world’s strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at any-time. Our partners include BBC, Channel 4, ITV, Canal+, ExtremeE, TV5MONDE and many others.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees improve their potential every day. Our employees live our vision, core values and guiding principles.

**About this opportunity**:
Every day, people on all continents watch television programs prepared, managed, and broadcast by Red Bee Media staff.
Every year, working with some of the biggest names in broadcast we deliver more than 2.7 million hours of programming in more than 60 languages for nearly 600 TV channels.
Red Bee Media is currently on the lookout for a dedicated individual who wants to begin a career within the Broadcasting industry.
As a Media Management Operator, you will be responsible for the day-to-day acquisition and media management of content. This could be managing MAM workflows, Lines Records, Content QC, and being a point of content for our clients and internal departments.

**What you will do**
- Recording, ingesting, and managing media required by Playout, Compliance, Access Services, VOD, and other clients.
- Ensuring ingested media is ready for Playout and the original technical quality of the media is not lost.
- Ensuring all associated media (metadata) such as subtitles, separate audio sources, and in-vision sign language are correctly ingested onto the server.
- To check Outside Source (OS) availability and record live incoming material (e.g. studios or outside broadcasts) to the server for later Playout.
- To quality check material and report faults where required, according to specific guidelines laid down by clients.
- Troubleshooting technical issues and escalation of faults to relevant teams.

**You will bring**
- Highly adaptable - Being part of a Broadcast critical team you will need to be adaptable to last-minute changes and specific customer nuances that arise and to be able to learn new processes quickly.
- Good decision-making under pressure - Dealing with programs that are likely transmitting imminently. Especially when faced with issues, you need to be able to make good decision making under pressure
- Clear and positive communicator - When dealing with critical TX items, you need to be able to communicate with other teams such as the customer or engineers in a clear manner. Positive is also important, as a service provider we need to go above and beyond to fix problems and be prepared to help people who may have inferior technical knowledge and experience than us
- High level of accuracy - Both on spotting quality control issues with media and with handling line bookings and scheduling recordings

**Why join Red Bee?**

At Red Bee you will join an international team, collaborating to deliver outstanding media experiences through forward-thinking solutions and services. You will work with colleagues who share a passion for media and clear sense of integrity in the workplace. In your day to day, you will have the opportunity to work with some of the biggest and most innovative media companies in the world, using leading media technologies and systems to deliver our services. Here you can bring your unique talents, skills and perspectives to the table and collaborate in an openminded and inclusive environment.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

**Primary country and city**: United Kingdom (GB) || London

**Job details**: Media Operator

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