Delivery Manager
4 days ago
**Delivery Manager - Cloud Services (home-based)**
Programme Manager, Delivery Manager, Infrastructure, Prince 2, ITIL, Managed Services, Cloud, Public Cloud
**Delivery Manager - About the role**:
Are you an experienced Delivery Manager, with a background in managing cloud services, IT Services or Technical teams & projects, thinking of looking for a new challenge? Do you have a background successfully managing a variety of technical teams successfullyaround delivering Public Cloud Services etc? Are you commercially aware and have previously worked in a fast moving, challenging environment? If so, read on
The Delivery Manager will be responsible for the Public Cloud Services function, providing day-to-day leadership to technical delivery teams and delivery assurance across the full delivery lifecycle. Managing a team of up to 30 members (including consultants,DevOps and support), in a fast-growing tech industry, helping them to deliver successful cloud solutions to customers.
In addition, you will manage the skills, accountability and performance of the technical team, supporting them, and be involved in resource allocation, appraisals, motivation etc.
**Delivery Manager - About the company**:
Do you want to be part of a successful organisation, who are a leading provider of Managed IT Solutions and provide expertise on business critical projects and ensure that Infrastructure is efficient & resilient to businesses in the UK.
They are provider of a variety of Transformative Technology offering an integrated suite of Managed Services and Public Cloud Solutions to customers across the UK and abroad.
They have elite partnership accreditations from world leading organisations and provide cutting edge solutions to their client base.
**Delivery Manager - Key Duties**:
- Managing customer expectations
- Ensure all projects and programmes in the Cloud Portfolio are delivered to agreed budget, processes and procedures.
- Line management of a team of up to 30 cloud professionals
- Work collaboratively with the delivery team and identify any skill gaps, with the aim of providing a training plan to alleviate this
- Responsible for setting clear objectives in project delivery, driving improvements to ownership, performance management and capability.
- Review and update risk and budgetary control, ensuring the use of best practice within the team
- Build strategic alliances to drive campaigns, unlock partner benefits and raise the company cloud service profile within the marketplace
- Manage compliance so that all relevant reporting and KPI information for Senior Management
- Ensure an appropriate delivery project lifecycle and assurance framework is maintained
- Work with stakeholders within the business to understand challenges, project demands, resource constraints and other issues that may exist
- Act as a key interface with vendors, customers, partners and other colleagues to meet customer demands and improve customer satisfaction
**Delivery Manager - Skills required for the role**:
- Previous Line Management experience of cloud professionals and technical projects.
- Previous AWS and/or Azure working knowledge
- Experience of delivering projects in a more structured manner, improving process and delivery, Agile methodology experience.
- Alongside previous public cloud knowledge, some business development experience, strong leadership and ability to multi-task
- Strong interpersonal skills and client facing skills
- Strong customer service ethos, and business acumen, and negotiating skills
- Ability to build strong relationships with other departments and with the technical delivery team
- Must be able to work under pressure, prioritising effectively and meet demanding deadlines
- Desirable skills include - Project Management Certification, Cloud certification
**Delivery Manager - Benefits**
The role offers a basic salary up to £68k
Benefits ( pension, healthcare)
Life Assurance
25 days holiday
Flexible Benefits Package
Work from home
The role will be based remotely and may at some stage involve client meetings or team meetings at an office.
This is a new role which is pivotal to how the organisation improves on the way it delivers cloud projects to their customer base.
You are within your rights to ask us to remove your information at any time.
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