Claims Intervention Handler

2 months ago

Sevenoaks, United Kingdom Resolve Recruitment Services Full time

Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Claims Intervention Handler to join their fast-paced claims division.

Successful applicants must have previous motor claims experience.

In addition to the basic salary there is a £5k bonus linked to performance.

Purpose of the Role:

- To effectively handle a portfolio of third party intervention claims, encompassing third party property damage and hire.
- Contact all non-fault claimant’s and convert them into our services or offer alternative solutions, in order to reduce indemnity spend.

Key Responsibilities: Quality
- Contacting all potential claimants in a timely manner, accurately assessing their needs and offer our services in respect of repairs & hire, where applicable.
- Utilise services of our supplier network wherever possible on appropriate claims and ensure instructions are clear.
- Ensure potentially fraudulent claims are identified and appropriately referred.
- Application of accurate reserving.
- Ensure accurate notes are added and updated on our system.
- Ensure effective communication to policyholder’s and claimants.
- Effective use of diary to minimise claims lifecycle and indemnity spend.
- Application of Technical Knowledge
- Making commercial decisions to reduce our indemnity spend on third party claims
- Expertly assess policy indemnity & liability.
- Identification of fraud indicators.
- Application of reserving philosophy.
- Ability to interrogate expert reports to ensure the most economical settlement of the claim.

Productivity
- Work as a team to contact all non-fault claimants within agreed timescales, consider the validity of each claim presented and converting intervention opportunities into successes.

Values
- Endorse and drive the company values and behaviours

Critical Competencies:

- Persuasive, strong and confident communicator (Verbally & written).
- Ability to fact find and analyse information to result in accurate decision making.
- Ability to use own initiative to explore all options to achieve the best outcome for the business.
- Motivated self-starter.
- Ability to work as a team & achieve results together.
- Strong customer service skills.
- PC literate with excellent administration and processing skills.
- Cert CII qualified or working towards, or sound experience in a claims or sales environment.

**Experience**:

- Proven experience in a claims environment or within a role with transferrable skills.

IND1

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sevenoaks, Kent: reliably commute or plan to relocate before starting work (required)

Application question(s):

- You will need to be UK based

**Experience**:

- insurance claims handling: 2 years (required)

Work Location: One location

Reference ID: A7769

  • Claims Intervention Handler

    2 months ago

    Sevenoaks, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Claims Intervention Handler to join their fast-paced claims division. Successful applicants must have previous motor claims experience. In addition to the basic salary there is a £5k bonus linked to...

  • Intervention - Intervention Handler

    3 days ago

    Sevenoaks, United Kingdom The Granite Group Full time

    We are currently looking for a proactive person to join the Claims team. This is the ideal role for someone who is comfortable within a fast-paced environment and comfortable with troubleshooting and implementing process improvement. Reporting to the Intervention and Hire Monitoring Team Leader, the Third Party Intervention Handler will effectively handle a...

  • Intervention Handler

    4 days ago

    Sevenoaks, United Kingdom The Granite Group Full time

    We are currently looking for a proactive person to join the Claims team. This is the ideal role for someone who is comfortable within a fast-paced environment and comfortable with troubleshooting and implementing process improvement. Reporting to the Intervention and Hire Monitoring Team Leader, the Third Party Intervention Handler will effectively handle a...

  • Intervention Handler

    1 month ago

    Sevenoaks, United Kingdom POD People Full time

    My client, an insurance company based in Sevenoaks is recruiting for an Intervention Handler for their motor claims devision of the company. Purpose of the Role: - To effectively handle a portfolio of third party intervention claims, encompassing third party property damage and hire. - Contact all non-fault claimant’s and convert them into our services...

  • Claims Handler

    3 days ago

    Sevenoaks, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...

  • MOTOR INSURANCE CLAIMS HANDLER

    3 days ago

    Sevenoaks, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service.They currently have a number of vacancies for candidates with...

  • Claims Handler

    2 weeks ago

    Sevenoaks, United Kingdom Acorn Insurance Ltd Full time

    Job Title: Claims HandlerLocation: SevenoaksSalary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annumJob Type: Permanent, Full TimeDue to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling...

  • Claims Handler

    2 weeks ago

    Sevenoaks, United Kingdom Acorn Insurance Ltd Full time

    Job Title: Claims Handler Location: Sevenoaks Salary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annum Job Type: Permanent, Full Time Due to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims...

  • Claims Handler

    2 weeks ago

    Sevenoaks, United Kingdom Acorn Insurance Full time

    Job Title: Claims Handler Location: Sevenoaks Salary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annum Job Type: Permanent, Full Time Due to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling...

  • Claims Handler

    3 days ago

    Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...

  • Claims Handler

    2 days ago

    Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...

  • Claims Handler

    1 month ago

    Sevenoaks, United Kingdom Acorn Insurance Full time

    Job Title: Claims HandlerLocation: SevenoaksSalary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annumJob Type: Permanent, Full TimeDue to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling...

  • Claims Handler

    3 days ago

    Sevenoaks, United Kingdom FM Conway Full time

    FM Conway is currently recruiting for a **Claims Handler** to work within our Insurance Team. As our **Claims Handler** you will be required to manage an extensive portfolio of claims, with delegated authority to take each case to final settlement within company regulations and policies. You will be required to work as part of an experienced claims team to...

  • Liability Claims Handler

    2 months ago

    Sevenoaks, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit a graduate or someone with a few years customer service experience, or of course somebody from a claims background. Claims...

  • Graduate Claims Handler

    1 month ago

    Sevenoaks, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit a graduate or someone with a few years customer service experience, or of course somebody from a claims background. Claims...

  • MOTOR INSURANCE CLAIMS HANDLER

    3 days ago

    Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...

  • MOTOR INSURANCE CLAIMS HANDLER

    2 days ago

    Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...

  • Liability Claims Handler

    1 month ago

    Sevenoaks, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...

  • Liability Claims Handler

    1 month ago

    Sevenoaks, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...

  • Liability Claims Handler

    1 month ago

    Sevenoaks, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...