Graduate Claims Handler

3 weeks ago

Sevenoaks, United Kingdom Resolve Recruitment Services Full time

Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division.

This position could suit a graduate or someone with a few years customer service experience, or of course somebody from a claims background.

Claims Purpose of the Role:

- To manage a small portfolio of claims investigating liability as decisively and efficiently as possible.
- Strong emphasis on proactive investigations and bold decision making are key.
- Each claim will be kept for a maximum of 14 days (10 working days) at which point the claim will be re-allocated to the relevant team if liability cannot be established.
- Once liability is established and providing there is a genuine opportunity, referrals will be made to other departments to enhance further revenue streams. i.e. Intervention and Non Fault. Key Responsibilities:

- Validate all claims for indemnity and fraud concerns.
- Identify all heads of claim at the earliest opportunity to mitigate if possible and reduce claims leakage.
- Investigate liability proactively, searching for all available evidence, contacting all parties and representatives involved to come to a swift liability decision.
- Solid desktop investigations made using all available sources such as Google Maps, GB Trace, Esendex and What’s App.
- Proactive diary management to monitor and progress each claim.

Critical Competencies:

- Proactive claims handling skills.
- Persuasive, strong and confident communicator.
- Solid desktop investigations.
- Motivated self-starter.

IND1

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sevenoaks, Kent: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This would suit a graduate with a minimum 2:2 degree
- You will need to be have the right to work in the UK

Work Location: In person

Reference ID: A7769

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