Field Care Manager

2 weeks ago

Taunton, United Kingdom Appcastenterprise Full time

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business thatputs people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to ourclients.

We are looking for a dynamic and independent care professional with solid quality and standards experience and a flexible, can-do attitude to join the **Taunton Branch** as their **Field Care Manager on a part-time basis(28 hours per week).**

As an integral part of the branch team this is a role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

**Reporting to the Branch Manager your role will include**:
The role of Field Care Manager is to working under the direction of the Care Planner and Branch Manager, implement systems to ensure that a domiciliary care service is delivered meeting and exceeding legislative standards, and in accordance with companyequal opportunities and health & safety policy.

The success of this role will be measured by:

- Understanding the market sector and services/products that Prestige provides
- Willingness to learn
- Committed to delivering the service to the highest standard, ensuring compliance
- Excellent communication and presentation skills
- Effective time management and organisational skills.
- The role will also build key internal and external customer relationships and have an extensive knowledge of current market conditions and trends.

**MAIN RESPONSIBILITIES**:
This involves the following major responsibilities
- To undertake domiciliary care risk and manual handling assessments on new clients/service users prior to the provision of a domiciliary care service (or within 2 working days in exceptional circumstances) with regard to the potential risks to service usersand workers associated with delivering the package of care, and to ensure that the assessment is updated annually or following any significant change, whichever is sooner. For individuals who are self-funding, undertake a care needs assessment appropriateto the level of support requested including risk and manual handling assessment.
- To maintain an effective system in consultation with the Care Planner and Branch Manager for quality assurance management based on the outcomes for service users, in which standards and indicators to be achieved are clearly defined and monitored on a continuousbasis, ensuring that all service users and their carers are consulted about the care service including:

- At least one quality monitoring telephone call to all service users quarterly to monitor the performance of care workers.
- At least 4 spot checks annually on care workers attending client/service user domiciliary care assignments to monitor the performance of the care workers and the outcome of the care service.
- Attend Social Services client reviews as required within service specifications.
- To meet domiciliary care workers formally on a one to one basis for the purposes of direct supervision at least quarterly and keep written records on the content and outcome of each meeting. With the consent of a service user, at least one of these meetingsto incorporate direct observation of the care worker providing care to the service user with whom they regularly work.
- To meet domiciliary care workers annually to conduct an overall appraisal of their standard of performance identifying training and development needs and keeping written records of the content and outcome of each appraisal.
- To facilitate quarterly team meetings for care workers and to prepare an agenda and maintain minutes from the meetings.
- To manage a Team of Field Care Supervisors with daily duties
- To assist the Care Planner and Branch Manager with the delivery of a carer assistants development and training programme to ensure members are able to fulfil and meet the changing needs of clients and service users.
- To assist the Care Planner and Branch Manager within a recruitment programme to build capacity and ensure contingency within the service.
- To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service.
- Act appropriately in emergency situations, reporting incidents whilst respecting client/service user's sensitivity, privacy and confidentiality and respond to crisis situations effectively by summoning appropriate assistance e.g. GP/District Nurse/EmergencyServices.
- To meet weekly compliance targets agreed with the Care Planner and Branch Manager and produce a weekly log of compliance activity.
- Assist with the on-going review of service provision and change working methods in accordance with agreed strategy.
- To undertake duties appropriate to the scope of the position as may be required from time to time.

**GENERAL RESPONSIBILITIES**:

- Occasionally support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things your manager needs you to do

**KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE**:

- Experience of supervising/ managing others
- Smart and professional appearance.
- Articulate with the ability to put across ideas succinctly and clearly (good communication skills)
- Excellent assessment skills
- Ability to work on own initiative - self starter, able to prioritise tasks and manage time effectively.
- Good team player
- Willingness to embrace change
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care's values

**What we offer in return**:

- A competitive salary
- 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
- An additional day off for your Birthday

  • Field Care Supervisor

    2 weeks ago

    Taunton, United Kingdom Helping Hands Home Care Full time

    Location: Taunton **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes in for...

  • Field Care Supervisor

    4 days ago

    Taunton, United Kingdom Helping Hands Full time

    Location: TauntonThe Role:We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.You will be involved from the moment a carer comes in for their...

  • Field Care Supervisor

    3 days ago

    Taunton, United Kingdom Helping Hands Full time

    Location: TauntonThe Role:We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.You will be involved from the moment a carer comes in for their...

  • Care Coordinator

    3 weeks ago

    Taunton, United Kingdom Helping Hands Home Care Full time

    Location: TauntonThe Role:Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across...

  • Care Assistant

    4 weeks ago

    Taunton, United Kingdom Total Community Care Full time

    **Location(s): Taunton**: - ** Pay Rate**:£16.00 per hour day rate; £10.42 sleepover rate**: - ** Shifts Available - 1 shift per week - 10pm-11pm; 11pm-7am (Sleepover); 7am-9am**: - ** Access to vehicle required**:Yes, due to the geographical location and nature of the role** **What we offer** **Total Community Care (TCC) **is part of City & County...

  • Health Care Assistant

    1 week ago

    Taunton, United Kingdom Ambience Care Limited Full time

    Overview: **Duties**: - Assist in the implementation of care plans for patients - Provide support with daily tasks and personal care - Communicate effectively with patients, families, and healthcare professionals - Drive patients to appointments or outings as needed - Maintain accurate records and documentation - Utilize IT systems for patient information...

  • Care Home Wellbeing Manager

    4 days ago

    Taunton, Somerset, United Kingdom Purosearch Full time

    Care Home Manager Registered Home Manager required to manage a small residential home based in the Taunton area for a developing care provider. We are looking for an experienced manager with a background in residential home management and a proven track record of achieving Good ratings, be quality focused and also be commercially astute. You must also have...

  • Bank Care Supervisor

    4 weeks ago

    Taunton, United Kingdom McCarthy Stone Full time

    McCarthy Stone are looking for a dynamic **Relief Care Supervisor** to join the team at our prestigious **Ellisfields Court **estate in **Taunton, Somerset**. **Salary: £12.56** day rate and **£10.42** night rate per hour plus additional pay (see below) **Hours**:Flexible to be agreed with the Registered Estate Manager Our day shifts vary between 08:45...

  • Care Assistant- Taunton

    2 weeks ago

    Taunton, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client is committed to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life in and...

  • Mental Health Trainer New

    1 month ago

    Taunton, United Kingdom Panoramic Care Full time

    **Title**: Trainer - Mental Health **Location**: Taunton, Somerset **Salary**: £26,000- £28,000/Yr. + £410 monthly car allowance **Type**: On-site permanent Panoramic Care are proud to be working with a well-known team of skilled clinicians and therapists collaborates to provide holistic, person-centered care as part of a comprehensive care pathway for...

  • Care Assistant- Taunton

    1 week ago

    Taunton, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client iscommitted to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life in and...

  • Field Visiting Officer

    1 month ago

    Taunton, United Kingdom Capita Full time

    Salary - £23680 pa basic + uncapped commission scheme (average of £5,856 in additional earnings) - Business mileage allowance of 45p per mile - 36.5 Hours per week - flexible with the potential of 4-day week - Permanent contract - 100% remote working This is a perfect opportunity for a confident, communicative, active individual looking to kickstart...

  • Field Based Engineer

    3 weeks ago

    Taunton, United Kingdom Interaction Recruitment Full time

    Job Role: Field Service Engineer Location: Taunton, Somerset (accepting applications from surrounding areas) Salary: £33,(Apply online only)-£35,(Apply online only) base salary (OTE £48,(Apply online only)+) Hours: Monday-Friday 08.00-16.00 + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, Permanent The client: Interaction have partnered...

  • Field Based Engineer

    3 weeks ago

    Taunton, United Kingdom Interaction Recruitment Full time

    Job Role: Field Service EngineerLocation: Taunton, Somerset (accepting applications from surrounding areas)Salary: £33,(Apply online only)-£35,(Apply online only) base salary (OTE £48,(Apply online only)+)Hours: Monday-Friday 08.00-16.00 + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, PermanentThe client:Interaction have partnered with a...

  • Field Based Engineer

    2 weeks ago

    Taunton, United Kingdom Interaction Recruitment Full time

    Job Role: Field Service EngineerLocation: Taunton, Somerset (accepting applications from surrounding areas)Salary: £33,(Apply online only)-£35,(Apply online only) base salary (OTE £48,(Apply online only)+) Hours: Monday-Friday 08.00-16.00 + Door to Door Paid + Job Type: Full time, Permanent The client: Interaction have partnered with a rapidly...

  • Field Based Engineer

    3 days ago

    Taunton, United Kingdom Interaction Recruitment Full time

    Job Role: Field Service Engineer Location: Taunton, Somerset (accepting applications from surrounding areas) Salary: GBP33,(Apply online only)-GBP35,(Apply online only) base salary (OTE GBP48,(Apply online only)+) Hours: Monday-Friday 08.00-16.00 + Door to Door Paid + Job Type: Full time, Permanent The client: Interaction have partnered with a...

  • Breast Care Receptionist

    4 weeks ago

    Taunton, United Kingdom Somerset NHS Foundation Trust Full time

    We are seeking a highly motivated and committed receptionist to join the Breast Care Centre team at Musgrove Park Hospital. The Post We have an opportunity available to recruit one part time (15 hours) post on a fixed term 12-month basis. The breast care department works between 8am and 5pm Monday to Friday. The working patterns for this post can be...

  • Area Sales Manager

    3 weeks ago

    Taunton, Somerset, United Kingdom Hunter Hughes Full time

    We are currently seeking a highly motivated and results-oriented Field Sales Representative to join our growing team. We are a leading manufacturer in construction products, dedicated to delivering high-quality products/services. As a Field Sales Representative, you will be an integral part of our team, driving growth and forging lasting partnerships. ...

  • Head of Out of Hours

    4 weeks ago

    Taunton, United Kingdom Herts Urgent Care Full time

    An opportunity has arisen to join HUC’s management team, as the Head of out of hours. We are looking for a highly driven individual to work with our Associate Director For Delivery And Performance to ensure the strategic delivery of HUC’s East Of England strategic and operational objectives with the responsibility for the delivery, performance and...

  • Cook (Full Time)

    1 month ago

    Taunton, United Kingdom Cream Care Group Ltd Full time

    **Is your core value Kindness?** **Would you like to make a difference to someone's life?** **Would you like to work in a rewarding environment?** **Cream Care are Currently recruiting for a full time cook to join our team.** **At Cream Care we offer**: - The chance to be part of a team - 6 weeks holiday and to be paid double time for shifts that begin on a...