Travel Consultant

4 weeks ago


South West, United Kingdom Centre People Appointments Ltd. Full time

TYPE: Permanent, full-time

WORKING HOURS: 37.5 hours per week (*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate

SALARY: £24-25.6K depending on experience, plus Uncapped bonus

START: Mid-March 2023

OTHER: Good benefits

**MAIN RESPONSIBILITIES**:

- Create high-quality tailor-made itineraries for direct and trade clients based on their requirements
- Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry
- Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
- Conduct quality check of travel documents to ensure high quality, accurate information is received by their clients
- Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving
- Undertake familiarisation visits and inspections in their destination countries where required, to boost your own knowledge and share insights gained with your peers and product team
- Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager

IDEAL CANDIDATE:

- Previous customer service and/or sales experience
- Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination
- Self-motivated with the determination to achieve individual and team sales targets
- A highly organised and productive approach; you must be able to get a lot done under pressure to a high degree of accuracy
- A creative approach to problem solving, continually seeking to find the best outcomes to meet and exceed individual client requirements
- The determination to continually improve your own skills and knowledge, taking a proactive approach to your own personal development
- Experience of working in the travel industry will be beneficial
- Experience of travel to any of our other destinations will be beneficial (Indochina, South Korea, Malaysia, Borneo and Thailand currently)
- Business level of fluency in English
- Some understanding of Japanese culture and Japanese language would be advantageous

**All applicants must have the right to work in the UK as the Company is not able to offer visa support.


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