Medical Receptionist

1 week ago

Fareham, United Kingdom Gudge Heath Lane Surgery Full time

**Job description
- receptionist**

We are looking for two enthusiastic people to join our friendly reception team at our innovative practice. The environment can be challenging and busy but is rewarding and will suit someone who is versatile, approachable and a team player. Our receptionists assist with the smooth running of reception, greet patients and visitors to the Surgery, deal with enquiries on the telephone and in person and understand the need for strict confidentiality.

Duties Include:

- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Make appointments and telephone consultations using EMIS Web clinical system ensuring callers are directed to the appropriate healthcare professionals.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice.
- Deal with all general enquiries, explain Practice procedures to patients.
- Keyholder responsibility
- Ensure surgery is closed safely at night to include closing of windows and locking up.
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.

**Position 1**

**Job Type**: Part-time
Part-time hours: 21hrs per week
- Mon: off
- Tues: 1.00pm-5.00pm
- Wed: 8.00am-4.00pm (with 30min unpaid break + to cover 4-6.30pm leave/sick cover)
- Thurs: off
- Fri: 8.00am-6.30pm (with 60min unpaid break)

**Position 2**

**Job Type**: Part-time
Part-time hours: 17.5hrs per week
- Mon: off
- Tues: off
- Wed: off
- Thurs: 7.45am-6.30pm (with 60min unpaid break)
- Fri: 7.45am-4.00pm (with 30min unpaid break + to cover 4.00pm-6.30pm leave/sick cover)

**Experience**:

- Retail face to face sales: 1 year (essential)
- GP Primary Care: 1 year (preferred)
- Computer skills - essential
- Telephone skills - essential
- Knowledge of EMIS clinical system (preferred
- training provided)

**Application deadline: by 5pm on 14/03/24**

**Job Types**: Part-time, Permanent

**Salary**: From £11.44 per hour

Expected hours: 17.5 - 21 per week

**Benefits**:

- Company events
- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- GP surgery: 1 year (preferred)
- Retail face to face: 1 year (required)

Work Location: In person

Application deadline: 14/03/2024
Expected start date: 01/05/2024

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