Associate Director of Social Media Management
3 weeks ago
**ASSOCIATE DIRECTOR OF SOCIAL MEDIA MANAGEMENT**
**LONDON **(Hybrid Working)
A benchmarked salary between £52,920 to £59,400 based on your level within our progression framework. You can read more about our approach to performance, salary, and progression here.
**Who we are**
Born Social is a global social media agency that brings social-first thinking to the brands of tomorrow.
For the last 10 years, we’ve helped brands navigate and harness the chaos of social bringing method to the madness. From household names like Guinness, Primark and Ford to the next generation of big brands like Nando's, Peloton and Fever-Tree.
As a proud B Corp we care about People, Planet and Profit in equal measure. Working hard to attract, retain and develop the best social-first talent in our industry and creating a business and culture for them to thrive in.
We're an ambitious team of over 100 people across the UK & US and not stopping there. We're growing fast, and so we're looking for an Associate Director to join our SMM team. Working closely with our Head of Social Media Management you'll support team leadership (for a department of 20+) and help grow the department through delivering industry leading Social Media Management across our clients.
Social Media Management at Born, is about propelling our brands into culture by building bridges with community. You are the eyes and ears of what is bubbling within real-time community conversations and trends, cultural events, creators, as well as our native platform experts. Working to both directly engage with communities through output, as well as escalating relevant insights to our strategy and content teams to ensure our output is relevant.
**️ What you'll be doing**:
- **Turning strategy into tactics**:You'll represent Social Media Management in the Strategy phase of briefs, ensuring there are clear community & platform insights which ladder into tactics that have a clear role for UGC, Community Management, and the interplay with Creators & Branded comms. Delivering frameworks & structures for the Social Media Manager team to use when executing themselves.
- **Leading output**:You'll act as an overall output leader when involved with delivery - collaborating with other Senior leaders to oversee the quality of output, ensuring output is representative of community insight and is executed with platform first tactics. Ensuring delivery team members (particularly our SMMs) are equipped with the technical and operational know-how to deliver leading output.
- **External comms**: You'll represent the SMM delivery across key client and interagency meetings on specific accounts, able to strategically advise on best practise.
- **Leadership of Senior Social Media Managers**:You will be people lead our Senior Social Media Managers, taking responsibility for their personal & professional development, ensuring the quality of their delivery is high, both across output, Senior collaboration, and SMM leadership.
- **Contribute to our Department Vision**:You'll work closely with the Head of Social Media Management and relevant Directors to contribute insight & ideas for how the department develops, and creating opportunities to contribute to the vision both through account work & operational initiatives.
**Who we're looking for**:
- You have a track record of delivering industry leading social output which elevates the community from insight through to execution (minimum 4 years of relevant industry experience)
- You are a platform native - well versed in key social platforms with a sophisticated understanding of both platform functionality, as well as how user behaviour and trends differ across them
- You are excited by the prospect of leading a team both through output and operations - and get as much of a kick about planning what we deliver as how we deliver it
- You thrive in a collaborative environment - able to build meaningful relationships to balance nurturing your own team whilst pushing for excellence and working with other departments on how we get there
- You have experience (and enjoy) working directly with clients - getting energy and enjoyment from representing the team and presenting work to Senior client stakeholders and agency partners
**️ Our values**:
Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.
**See Challenge as Opportunity**... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.
**Say It Simply**... is how we communicate. Think of the basic rules of communication - honest, clear, confident.
**Do What You Say**... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.
**Make Each Other Better**... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take respo
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