Lead Account Planner

2 weeks ago

London, United Kingdom DEPT® Full time

**WHO ARE WE?**

The bigger picture**: DEPT® **is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our _'big enough to cope, small enough to care'_ ethos, providing an inclusive, supportive and an exciting place to accelerate your career.

This position sits in our **Marketing & Technology** service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company.

**JOB PURPOSE**:
Lead Account Planners lead on all the work we deliver for specific clients. We don't believe in siloed teams - content, technology, media and data overlap in all roles and an Account Planner will work across all four disciplines.

Working on projects end to end Account Planners develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy; including managing a team. They will represent Dept® to our clients, adding value to relationships beyond organisational skills - we want a mixture of an account manager and a planner, not your typical suit.

**KEY RESPONSIBILITIES**:
You will have the chance to help define and shape the digital strategy for exciting brands. You will be leading a team that delivers compelling content, innovation and media planning across key European markets.

The role of Lead Account Planner is exciting, varied and constantly evolving. In this role, you will:

- Lead, line-manage, motivate and inspire your team
- Develop annual strategies, identifying priorities for the year
- Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
- Manage deliverables from across the business (content, technology, media, data)
- Ensure delivery of work is to the highest possible standard
- Ensure constant innovation across all deliverables
- Contribute to our creative process by sharing your ideas and experience
- Manage budgets for campaigns and always-on activity
- Manage client budgeting
- Manage relationships with platforms and partners
- Present work internally and externally
- Complete work to deadline and often under pressure

**SKILLS AND PREVIOUS EXPERIENCE**:

- Extensive experience in roles involving account management and strategic planning
- Experience managing complex campaigns (experience in paid social preferred)
- Experience working on a global brand
- Confident with both brand and conversion/direct-response campaigns
- Experience leading, motivating and coaching team members
- Strong client relationship management skills
- Brilliant written and verbal English communication skills
- Advanced problem-solving skills
- Excellent organisational / time management skills and high attention to detai
- Excellent presentation skills
- Strong creative skills
- Ability to build and maintain strong relationships with clients
- Ability to react quickly within a fast-paced environment
- Ability to remain focused under pressure and work under tight deadlines
- Proficient in working with data

**HEALTH, WELLBEING & BENEFITS**:

- Possibilities to do what you do best and to develop your skills further with training development and certifications
- A flexible, hybrid working policy
- The choice of medical healthcare providers (Bupa or Medicash)
- 25 days holiday plus bank holidays and your birthday off each year
- Company pension scheme
- EAP scheme
- Ride to work scheme
- Enhanced family friendly policies
- Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®
- Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun
- Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
- Other soft benefits including, refreshments provided in the office and a social calendar with weekly and monthly events on a team and agency level

**DEPT® **is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

Learn more about our diversity, equity, and inclusion efforts here.

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