Customer Support Administrator

4 weeks ago


Blackpool, United Kingdom Chards Coin & Bullion Dealer Full time

Type: Full Time - 40 hours per week. Alternate weekly shifts; 07:00-15:30 / 08:30-17:30 and the first Saturday of each month.

Holidays: 28 days (inc. Bank Holidays)

Reports to: Customer Care Manager

As Customer Support Administrator you will be responsible for:

- Processing customer transactions
- Outbound calls to customers
- Data Entry
- Reception and PA duties
- General administrative duties
- Stocktaking
- A confident and friendly telephone manner
- A professional manner and a strong customer service ethic
- Honesty, trustworthiness and conscientious
- Passion, dedication and drive as a team player - a "Can-do" attitude is essential
- A basic knowledge of Microsoft Excel and be comfortable learning new software under supervision
- Good organisation skills and great attention to detail
- A mega-multi tasker
- Minimum of C in Maths and English GCSE or equivalent

**Salary**: From £10.90 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 13/05/2023
Reference ID: April23CSA


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