Customer Support Administrator
4 weeks ago
Type: Full Time - 40 hours per week. Alternate weekly shifts; 07:00-15:30 / 08:30-17:30 and the first Saturday of each month.
Holidays: 28 days (inc. Bank Holidays)
Reports to: Customer Care Manager
As Customer Support Administrator you will be responsible for:
- Processing customer transactions
- Outbound calls to customers
- Data Entry
- Reception and PA duties
- General administrative duties
- Stocktaking
- A confident and friendly telephone manner
- A professional manner and a strong customer service ethic
- Honesty, trustworthiness and conscientious
- Passion, dedication and drive as a team player - a "Can-do" attitude is essential
- A basic knowledge of Microsoft Excel and be comfortable learning new software under supervision
- Good organisation skills and great attention to detail
- A mega-multi tasker
- Minimum of C in Maths and English GCSE or equivalent
**Salary**: From £10.90 per hour
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 13/05/2023
Reference ID: April23CSA
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