Customer Service Advisor

1 week ago


Sidcup, United Kingdom MB Group Full time

Our Client, a leading car manufacturer are currently looking for a **Sales Enquiry Consultant** to join the business based out of their **Sidcup** Dealership.

This role would be ideal for anyone with an interest in the Automotive industry, or an experienced Sales/Customer Service Advisor looking to increase their OTE.

**About the Sales Enquiry Consultant role**
- Talk and listen to inbound customer calls to fully understand their requirements, current needs and wants
- Work with the Sales Executives to ensure the database is up to date and ensuring that the customer’s information is recorded and updated
- Guarantee all appointments are scheduled clearly in the Sales Executives diary
- Give them all relevant information around our client’s current vehicles, offers and encourage the customer to experience the product
- Demonstrate the most suitable options to the customer, encouraging them to experience the product

**About you**
- Excellent levels of customer service and communication
- Computer literate
- Have experience in sales ideally over the phone (ideal)
- Work efficiently under pressure and to set targets
- Be polite, friendly and persuasive

**About the company**
- Fantastic career progression
- Market leading benefits including healthcare, pension, childcare and company lease scheme
- Great training and development
- Fun, friendly working environment

**About our client**
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

**What’s next?**

**Salary**: £20,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Language training provided
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: c5



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