Inside Sales Agent

7 months ago

Derry, United Kingdom Budget Energy Full time

**Who we are**:
Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.

Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. Flogas actively supports micro-generation, which involves generating electricity from renewable sources such as solar photovoltaic (PV), micro-wind, micro-hydro, and micro-renewable combined heat and power We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.

As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard.

**Why work with us?**

Budget Energy is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard.

**Benefits**:

- Competitive Salary
- Defined Pension Contribution
- Healthcare Allowance
- Staff discounts
- Hybrid work options (role dependant)
- Health and Wellbeing Supports
- Learning and Development Opportunities
- Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.

**About the role**:
We are currently looking for a highly motivated results-orientated Inside Sales & Retention Agent to join us on a permanent basis in our Derry office to help us grow our residential customer base in Northern Ireland through a programme of multi-channel sales and customer-retention campaigns and activities.

We are looking for individuals who love to interact with customers, have excellent sales skills and customer engagement experience and who want to bring their capabilities in this area to the next level.

**Key Responsibilities**:

- Retaining customers via both inbound and outbound channels
- Acquiring new customers via both inbound and outbound channels
- Moving customers between and into new premises
- Sales administration and support
- Maintain a healthy conversion rate of connected calls to successful acquisition/retention
- Internal metrics around quality and customer interaction are met
- Codes of practice and other regulatory requirements are adhered to relating to sales and marketing specific activity
- Managing workload, working diligently and independently
- Managing customer expectations in line with codes of practice
- Adhering to company policies and procedures in line with health and safety legislation
- Up-selling and cross-selling of products and services
- Your flexibility to assist other sales areas of the company including supporting trade shows and events as required is essential.

Budget Energy is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.

  • Inside Sales Agent

    7 months ago

    Derry, United Kingdom Budget Energy Full time

    **Who we are**: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as a business...

  • Outbound Sales Agent

    6 months ago

    Derry, United Kingdom Radius Payment Solutions Full time

    **Location**: McLean Road, Derry BT473XX **Hours**: Monday - Friday 08:30 - 5:00pm Office based **Salary -** £22,500 DCI is part of the Radius Payment Solutions Group, a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing global...

  • Outbound Sales Agent

    7 months ago

    Derry, United Kingdom Radius Payment Solutions Full time

    **Location**: McLean Road, Derry BT473XX **Hours**: Monday - Friday 08:30 - 5:00pm Office based **Salary -** £22,500 DCI is part of the Radius Payment Solutions Group, a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing global...

  • Sales Assistant

    6 months ago

    Derry, United Kingdom schuh Full time

    **Sales Assistant**: **foyleside** Foyleside Shopping Centre Level 2 Orchard Street Derry/Londonderry BT48 6XY Temporary Part-Time NEW! **About the role**: The customers’ journey needs to be flawless, from the minute they step through the door to the moment they leave. Their experience is at the heart of everything we do and this comes down to one...

  • Sales Advisor-Drumahoe

    6 months ago

    Derry, United Kingdom Winemark Full time

    Job Details Job Title Sales Advisor-Drumahoe Reference Number SA-027-12 Location 4 Drumahoe Shopping Centre, 66 Glenshane Road, Londonderry, BT47 3SF Contract Type Part-Time Permanent Closing Date 31/7/2024 12 hours per week Purpose To provide the best level of service to Winemark customers in accordance with the...

  • Sales Assistant

    6 months ago

    Derry, United Kingdom schuh Full time

    **Sales Assistant**: **foyleside** Foyleside Shopping Centre Level 2 Orchard Street Derry/Londonderry BT48 6XY Temporary Part-Time NEW! **About the role**: The customers’ journey needs to be flawless, from the minute they step through the door to the moment they leave. Their experience is at the heart of everything we do and this comes down to one...

  • Insurance Qualified Agent

    6 months ago

    Derry, United Kingdom RECRUITERS Full time

    Our client, a privately-owned General Insurance Broker has an exciting opportunity available within their Personal Lines team. **Location **- Donegal town **Hybrid** - Once a week to the office. You can also be considered for full-time and part-time employment, with the option of working a 3- or 4-day week. **Role**: - Handle inbound sales inquiries and...

  • Customer Service Team Lead

    6 months ago

    Derry, United Kingdom Budget Energy Full time

    **Main areas of responsibilities** The post holder must have a hands-on approach across all operational areas, taking responsibility for day to day projects and activities. - Train and develop the Customer Services Team - Monitor and manage team performance using a variety of tools/methods; interpreting reports, monitoring customer interaction, checking the...

  • Customer Services Team Lead

    6 months ago

    Derry, United Kingdom Budget Energy Full time

    **Main areas of responsibilities** The post holder must have a hands-on approach across all operational areas, taking responsibility for day to day projects and activities. - Train and develop the Customer Services Team - Monitor and manage team performance using a variety of tools/methods; interpreting reports, monitoring customer interaction, checking the...

  • Retail Merchandiser

    6 months ago

    Derry, United Kingdom eXPD8 Full time

    We're looking for a Retail Merchandiser based in Tesco Derry BT47. You'll be an integral part of a field-based retail merchandising team, working primarily within The Entertainer concession within Tesco. There may be opportunities to work across other categories including, but not limited to, Books and Entertainment, Health and Beauty, You will be...

  • Customer Service Team Lead

    6 months ago

    Derry, United Kingdom Budget Energy Full time

    **Who we are**: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as a business...