Commercial Insurance Claims Handler
3 weeks ago
**COMMERCIAL INSURANCE CLAIMS HANDLER**
**DARTFORD**
**SALARY UP TO £35,000**
**OPPORTUNITY**:
This is a well established Insurance firm who have a new role due to continued growth within the business.
They are looking for a person who has dealt with large vehicle (44 ton trucks) claims, goods in transit and freight liability, in addition to standard property & Liability claims.
This role would suit a person who is keen to progress within insurance (who is either CII qualified or working towards), is a natural multi-tasker and well versed in property and liability insurance claims handling. You will put the customer at the heart ofeverything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.
As the business goes through a period of growth, there will be plenty of opportunities to get involved in other exciting projects.
**RESPONSIBILITIES**:
- Managing claims from across different products, such as property & liability, ensuring service standards are met or exceeded,
- Keep an efficient diary system for all claims, ensuring claims are chased as required,
- Develop and maintain a full understanding of back-office system,
- Provide the broking department and clients with claims information and reports as required,
- Ensure problem claims are handled as per the group procedures,
- Acknowledge all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim,
- Produce claims MI/claims reports when required,
- Responsible for meeting with clients and present claims information when required,
- Undertake any other duties as requested by management on an ad-hoc basis,
- Ensure personal CPD is managed and kept up to date by keeping skills and knowledge current,
**EXPERIENCE**:
- 4yrs robust Motor, property and liability insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures,
- Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook,
- Being cert CII, or working towards this or similar,
- Ability to deal with claims proactively for the client and make things happen.
- Ability to deal with recovery of a clients uninsured loss claims.
- Excellent communication skills both verbally and written,
Should this Commercial Insurance Claims role be of interest and you have the above attributes and experience we would love to hear from you, As the client is looking to commence interviews this coming week.
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