Administrative Assistant

This is a key role within the business that has been created to help manage the claims process from start to completion. You will be the main contact for our customers and their repairers to get the issue with their car resolved in a timely manner. As well as answering general enquiries you will need to be able to follow the claims process, assist our customers while obtaining and entering all the information they provide. Full ongoing training will be provided.

**Duties to be performed in the role will include**:

- Managing a variety of claims from the beginning of the process through to completion
- Making decisions on the validity of the claim
- Checking the labour costs and parts prices
- Taking first notification of the claim
- Liaising with all relevant personnel
- Answering general queries
- General administration
- Calculating costs and assisting the customers to get their vehicles fixed in a timely manner.

**Key skills**
- We require excellent communication skills.
- Microsoft, excel, and word an advantage.
- You will need to be able you use your initiative.
- Work well in a small team environment with amazing people

You will report to the Managing Director and will be expected to be flexible in your approach. This is a full-time position based on our office from 08.45-5pm Monday to Friday.

In return
- We work in a happy, relaxed atmosphere, even when working under pressure.
- Staff fruit bowl
- A variety of tea, coffee and milks provided.
- Staff outings (often)
- Half paid day for your birthday - and that’s so you can come and eat cake with us.
- Happy Friday takeaway lunch bought we hope you like curly fries, we always over order

**Job Types**: Part-time, Permanent

**Salary**: £12,000.00-£15,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

COVID-19 considerations:
To keep out staff as safe as possible we are adhering to the govermnet guidlines.

Work Location: One location