See more Collapse

Revenue Protection Officer

3 months ago

Edinburgh, United Kingdom Morrison Data Services Full time

**About The Role**:
**A bit about the role**

**Salary**:
Non-technical £24k

Single fuel (single phase) £32k

Single fuel (3 phase/CT) £33k

Dual Fuel £36k plus £3k retention bonus per annum

The role of the Revenue Protection Officer is to investigate, detect and deter instances of Theft of Gas and Abstraction of Electricity by Residential or Business customers; You will be responsible for making the installation safe and working with the relevant supplier to agree what further action is to be taken. You will be required to collect evidence and provide all required information to the client to enable any further actions to be taken.

Additionally, a Revenue Protection Officer may also include debt recovery work, ranging from initial visits to resolve the account to executing rights of entry Warrants and carrying out the metering work to either install a SMART Paygo meter or to de-energise/disconnect the supply.

**Key Responsibilities**
- Help create a leading health and safety culture for the Revenue Protection Unit and SEEKA
- Ensure safety first approach for themselves, their colleagues, and our customers
- Visit Customer premises to investigate suspected instances of abstraction of electric/theft of gas
- Establish facts and show resilience in circumstances where deception may exist
- Visit Customer premises to support debt recovery activities
- Deliver customer service skills - professional, upholding SEEKA’s brand image, showing empathy
- Negotiation outcomes, with ability to communicate the process to the customer
- Use networking skills to build and maintain strong working relationships with local engineers, the Police and Court staff, local authorities, and meter readers
- Represent SEEKA as a professional witness in Court
- Presenting facts clearly and with confidence
- Proactively manage relationships between SEEKA, other industry organisations and local authorities
- Day to day relationship with Revenue Protection Support Teams

**What you’ll bring to the role**
- Understanding and experience of the energy industry from a technical and commercial perspective.
- Understanding of the supply licence conditions relevant to theft of energy.
- The ability to identify theft of gas and abstraction of electricity situations
- The ability to communicate effectively at differing levels.
- Strategic thinking and decision making
- Impact and influencing skills
- Effective networking
- Stakeholder management
- Effective decision making
- Strong planning and organisational skills
- Communication
- Conflict Handling Skills
- Negotiation Skills
- Interrogation skills to establish facts
- Report writing skills
- Full UK Driving Licence
- Dual Fuel Metering qualifications and experience (desirable)

**What we offer**
- 20 days holiday + 8 days bank holidays
- Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here’s a few so you can see the type of saving’s you can make:

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
- Access to our Employee Assistance Programme
- Recommend a Friend and Earn scheme
- Reward & Recognition Scheme
- Opportunities to progress in a successful company
- Fully expensed work vehicle and PPE

**About The Company**:
**A bit about the company**

Seeka provides specialist end-to-end revenue protection services across the utilities market. Offering an unrivalled range of services that includes the provision of locksmiths, dog handlers and revenue protection officers, Seeka make visits to customer properties to investigate and make safe suspected energy theft cases.

Seeka sits within the M Group Services Energy Retail Division which is proud to be one of the UK's largest utilities support organisations - and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise.

We are part of M Group Services, a £1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running.

At Seeka we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.

We have other current jobs related to this field that you can find below

  • Revenue Protection Officer

    1 month ago

    Edinburgh, United Kingdom Morrison Data Services Full time

    **About The Role**: **Salary**: Non-technical £25,670 Single fuel (single phase) £33,600 Single fuel (3 phase/CT) £34,600 Dual Fuel £39k plus £1000 attendance and £1000 safety bonus per year, plus excellent benefits Dual Fuel (3 phase/CT) £40,000 plus £1000 attendance and £1000 safety bonus per year, plus excellent benefits **A bit about the...

  • Revenue Protection Officer

    3 months ago

    Edinburgh, United Kingdom Centrica Full time

    **We have some exciting new opportunities to join our team as a Revenue Protection Officer** **Location: - Edinburgh** Do you have a pro-active mindset, great passion, and a good nose for safety as well as a strong sense of pride in the work you do? If so, this could be just the role for you! **The Role** The Revenue Protection Officer is responsible...

  • Revenue Protection Officers

    4 weeks ago

    Edinburgh, United Kingdom ScotRail Full time

    (Full Time posts) EDINBURGH WAVERLEY ScotRail has played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they need to be. There has been significant investment across the network to electrify lines, and on new and upgraded trains. This helped to deliver ScotRail’s highest ever score...

  • Trainee Environment Protection Officer x10

    1 month ago

    Edinburgh, United Kingdom Scottish Environment Protection Agency Full time

    This is a fixed term role for 2 years. Upon successful completion of the Trainee Environment Protection Officer (EPO) Programme, you will be offered a permanent EPO post in your geographic area. Your passion has never had a greater purpose We have 10 positions available within our exciting Trainee Environment Protection Officer Programme. Here...

  • Senior Revenue Officer

    4 days ago

    Edinburgh, Edinburgh, United Kingdom Dumfries & Galloway Council Full time

    Job Title: Senior Revenue Officer Position Type: Fixed Term Location: Flexible across various offices Salary: £23,000 - £24,000 We invite applications for the role of Senior Revenue Officer within the Financial Wellbeing and Revenues (FWR) division. This is a full-time position, comprising 36 hours per week, structured during standard office hours from...

  • Trainee Revenues and Benefits Officer

    3 weeks ago

    Edinburgh, United Kingdom Dumfries & Galloway Council Full time

    Advert Revenues and Benefits Trainee Officer Dumfries and Galloway £23, - £24, The Financial Wellbeing and Revenues section of the Communities Directorate has responsibility for the administration of Council Tax, Non-Domestic Rates, Council Tax Reduction, Discretionary Housing Payments, Housing Benefit, Free School Meal and School Clothing Grant...

  • Senior Revenue Officer

    4 days ago

    Edinburgh, Edinburgh, United Kingdom Dumfries & Galloway Council Full time

    Job Title: Senior Revenue Officer Position Type: Fixed Term Location: Flexible across multiple offices Salary: £23,000 - £24,000 We invite qualified candidates to consider joining our dynamic team during a pivotal time of transformation within the Financial Wellbeing and Revenues (FWR) division. This role is full-time, comprising 36 hours per week,...

  • Data Protection Officer

    3 months ago

    Edinburgh, United Kingdom Blue Arrow Full time

    Blue Arrow has an exciting opportunity for a temporary Data Protection Officer located in Edinburgh City Centre! Hours - Temporary - 3/4 week assignment - 35 hours per week, Monday - Friday office hours Salary - £47,000 PA Purpose of role To provide expert technical advice and support to ensure that the client complies with its statutory information...

  • Data Protection Officer

    3 months ago

    Edinburgh, United Kingdom ADLIB Full time

    **Data Protection Officer**: **Non for profit supporting children and young people**: - Location **Edinburgh** - Type **Permanent** - Salary **35,000 - 41,000** **Work for a company with an amazing cause.** **Grow your career in a caring, supportive environment.** **Flexibility and excellent benefits.** Joining a non-for-profit focusing on vulnerable...

  • Data Protection Officer

    3 months ago

    Edinburgh, United Kingdom Thorntons Law Full time

    **Data Protection Officer** **Full-time - Edinburgh, Glasgow or Dundee** Welcome to a very different kind of law firm. One that recognises its success is down to its people. Where you can be yourself. Be inspired by your talented work colleagues. Where you’ll feel part of a dynamic team. Where, right from the start, you will be trusted with...

  • Cluster Revenue Strategist

    4 days ago

    Edinburgh, Edinburgh, United Kingdom Edwards & Finn Full time

    Position Overview:We are seeking a Cluster Revenue Strategist to join our dynamic commercial team at Edwards & Finn. This role is pivotal in managing revenue across multiple properties, specifically focusing on hotels and serviced apartments in the UK.Work Environment:Location is hybrid, requiring three days in the office and two days of remote work.Key...

  • Associate, Global Revenue

    3 months ago

    Edinburgh, United Kingdom BlackRock Full time

    Description About this role BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active...

  • Deputy Data Protection Officer

    2 months ago

    Edinburgh, United Kingdom The National Trust for Scotland Full time

    With increasing risks associated with data protection and cyber security and the need to ensure we regularly monitor, advise on, and remain resilient in our data protection activities; this role exists to support the Data Protection Officer in advising the Trust and monitoring compliance with UK and EU privacy legislation including the UK GDPR, EU GDPR, Data...

  • Associate, Global Revenue

    2 months ago

    Edinburgh, United Kingdom BlackRock Full time

    Description About this role Business Unit Overview: BlackRock Finance and Strategy consists of professionals in disciplines such as Financial Planning & Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support, Controllers, Strategy, and Corporate Development. Within the Controllers’ Group, the Revenues...

  • Environmental Protection Officer

    4 days ago

    Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview As a key member of our team, the Environmental Health Officer will play a vital role in ensuring the health and safety standards within our community. Salary and Hours Compensation ranges from £42,000 to £50,000 (pro-rata for part-time positions). The standard working hours are 36 per week, although we encourage applications for various...

  • Store Protection Officer

    2 months ago

    Edinburgh, United Kingdom Mitie Full time

    **Waitrose - **Store Protection Officer - Morningside/Comely Bank Waitrose £11.25 Guaranteed 45 hours, permanent location **Job Overview** - Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. - £11.25 per hour payrate alongside...

  • Store Protection Officer

    2 months ago

    Edinburgh, United Kingdom Mitie Full time

    Store Protection Officer - Waitrose Morningside Edinburgh £12.00 BREAKS UNPAID Guaranteed 40 permanent location **Job Overview** - Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. - £12.00 per hour payrate alongside numerous...

  • Store Protection Officer

    2 months ago

    Edinburgh, United Kingdom Mitie Full time

    Store Protection Officer - Waitrose Comely Bank £12.00 BREAKS UNPAID **Job Overview** - Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. - £12.00 per hour payrate alongside numerous Mitie benefits including Save As You Earn,...

  • Senior Revenues Assistant

    3 weeks ago

    Edinburgh, United Kingdom Dumfries & Galloway Council Full time

    Advert Senior Revenue Assistant (19/) (Fixed Term) Based in any of our 4 offices (Stranraer, Annan, Dumfries, or Kirkcudbright) £23, - £24, We are looking for applicants to join our team at an exciting time due to the rapidly changing environment, serving as a Senior Revenues Assistant within the Financial Wellbeing and Revenues (FWR) section....

  • Information Governance

    2 months ago

    Edinburgh, United Kingdom Sue Hill Recruitment & Services Ltd Full time

    **Information Governance & Data Protection Officer** **Permanent** **£34,609 - 38,009** **Hybrid** **Edinburgh** Sue Hill Recruitment are pleased to be working in partnership with Children’s Hearings Scotland in their recruitment for an Information Governance & Data Protection Officer. Children’s Hearings Scotland (CHS) is undergoing an exciting...