Helpdesk and Student and Programme Administration

3 weeks ago


Egham, United Kingdom Royal Holloway University of London Full time

**Student Administration - School of PDA**:
**Location**:

- Egham**Salary**:

- £25,138 per annum - including London Allowance-
**Post Type**:

- Full Time**Closing Date**:

- 23.59 hours GMT on Friday 29 March 2024**Reference**:

- 0324-096Full-Time, Fixed-Term (until 24 March 2025)

Post available from 1 April 2024 (or as soon thereafter)

Applications are invited for the full-time and fixed term post of School Helpdesk and Student and Programme Officer in the School of Performing and Digital Arts.

Academic Administration at Royal Holloway is organised into six School Administration teams and a Doctoral School, which are all part of the Academic Services directorate; a single professional service which supports the student journey. Administration teams have been designed to provide a consistent and effective service to both students and staff.

The role combines supporting the co-ordination of the Schools’ Helpdesk and Student and Programme administration.

Helpdesks within each School Administration team and the Student Services Centre have been designed to provide a consistent, accessible point of contact for all enquiries and services, making it easy for customers to obtain the information and assistance they require.

It is expected that the role will be responsible for a variety of tasks and processes to support the delivery of academic programmes. The role holder will demonstrate a commitment to our shared vision and service standards. They will be expected to work closely with colleagues in the School as well as those across other academic and professional services areas. They will be able to work with mínimal supervision and to know when they need to seek guidance from senior colleagues.

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities. The post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

Please quote the reference**:0324-096**

Closing Date**: 23:59, 29 March 2024**

Interview Date**: To be confirmed**

**Further details**:

- Job Description & Person SpecificationThis position is not eligible for hybrid working.


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