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Hotel Night Receptionist

4 months ago

West London, United Kingdom NOX HOTELS Full time

**About our Hotels**:
NOX HOTELS are an independent group of small boutique hotels and serviced apartments providing affordable, modern and comfortable short and long-term stays in convenient central locations across London.

We are now looking for a friendly and energetic **Night Receptionist** to join our small front of house team. Please note, that position we are offering - full time only.

**Working Night Shifts only**: you will have a range of responsibilities supporting the everyday operation of the reception functions of the hotel, the principal duties including:

- Performing a full audit for your shift, and for the previous shifts to make sure all transactions balanced prior to closing your shift and performing end of day;
- Interacting politely and enthusiastically with all guests, ensuring they receive our friendly and efficient service;
- Keeping the reception areas, lounge and lobby tidy and presentable at all times;
- Ensuring all front office administrative processes are carried out in an orderly and efficient manner;
- Accepting and dividing Linen and other deliveries over the night to the appropriate storage areas;
**Values from the person that we are looking for**:
We want a pro-active, experienced Receptionist with a calm, organised approach who brings great people skills, a cheerful disposition and a flexible, can-do attitude. We are looking for someone who has the following attributes:

- Ideally at least one year of experience in a similar role in a high quality hotel or serviced apartments;
- Fluent in English to a native standard (written and spoken);
- A great communicator, with excellent writing skills and a confident telephone manner;
- With computer literacy skills, particularly with Microsoft Office (Outlook, Word and Excel);
- Experience working with a property management system (PMS) and OTA extranets;
- Excellent attention to detail to ensure our high standards are maintained

**Salary**: From £21,673.60 per year

Work Location: In person