Part Time Guest Service Assistant

4 weeks ago

Glasgow, United Kingdom Mercure Glasgow City Full time

**Job Ref**:INT16336

**Branch**:Mercure Glasgow City

**Location**:Mercure Glasgow City, Glasgow

**Salary/Benefits**:£9.80 per hour over 3 days (overtime optional)

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:Minimum 3 days over 7:00 - 02:00 (5-8 hour shifts)

**Hours per week**:20

**Posted date**:07/02/2023

**Closing date**:09/03/2023

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Staff Meals on Duty
- Flexible working opportunities.
- Employee of the month scheme with financial bonus
- Trip Advisor Bonus - We love our staff being mentioned recognised online. For every mention you will receive a £5 bonus.
- Guaranteed day off on your birthday
- Friends family rates at dozens of Aimbridge EMEA Properties
- An opportunity for you and a friend to stay overnight in the hotel on completion of probation period

A day in the life of

As** Guest Service Assistant**, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Based in the Mercure Glasgow City Hotel, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. Experience in Event Restaurant Catering is preferred but not essential as full trianing wil be given. Applicants MUST be over 18 as the role will include serving alcohol.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

In the very heart of Glasgow, this impressive hotel is an ideal base for exploring this cosmopolitan city. It is also close to Loch Lomond and the Argyll countryside

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