Ward Clerk

Claremont Hospital are looking for a Ward Clerk to join the Inpatient Ward team, working 25 hours per week on a permanent basis.

**About Us**

Our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.

Claremont Private Hospital has been at the heart of the South Yorkshire community providing first class healthcare for over 60 years.

Our hospital is situated in acres of beautifully landscaped grounds in Crosspool, South West Sheffield. Patients can enjoy a peaceful stay, easy access to their consultant, nursing care which is second to none and panoramic views from our modern and comfortable patient bedrooms, most of which are en-suite. We have over 280 highly experienced consultants practising privately at Claremont Private Hospital supported by a team of more than 200 hospital staff.

**What We Offer**
- A competitive salary, staff referral bonuses
- Company pension, employee assistance line, 33 days annual leave rising to 38 days with long service (pro rata, inclusive of bank holidays).
- A comprehensive wellbeing package with activities to suit all - ranging from meditation and massage treatment to language lessons and dance classes to photography, art and gardening competitions.
- Complimentary company and workplace events.
- A comprehensive training package.

**JOB DESCRIPTION**

You will be required to contribute to the effective performance of the Inpatient areas by consistently providing a high quality, comprehensive administrative and secretarial support service which facilitates the department to meet both local and national requirements and standards.

**KEY ACCOUNTABILITIES**
- Provide a comprehensive confidential administrative service to the Department which will include some basic secretarial and personnel work
- Maintain the integrity of patients case notes and on a daily basis:

- Ensure sufficient patient demographic labels are available based on the patients expected length of stay
- File all signed reports (DO NOT file unsigned reports)
- On discharge ensure all documentation is fled securely and in the correct section of the case note file
- Return files of discharged patients to the Records Library
- Return films of discharged patients to Imaging
- Responsible for the co-ordination and organisation of patients listed for surgery, sending appointment letters and other relevant documentation in line with appointment schedules determined by the Lead Nurse.
- Responsible for the collection and preparation of case notes for pre-admission assessment attendances ensuring all the relevant paperwork and correct Care Pathway documentation is included ready for the nursing staff.
- Arrange all outpatient follow up appointments as requested by the nursing staff ensuring the patient is handed their appointment card prior to discharge where possible.
- Promptly fax letters and other documentation to Primary Care Service as requested by nursing staff
- Accurately execute the administration of Discharge Surveillance process by ensuring the following:

- Providing and explaining the documentation to each patient/relative prior to discharge.
- Maintaining an electronic database which evidences the process and provides an audit trail of responses and actions
- Provide monthly reports to the Hospital Matron by the 5th working day of the month.
- Ensure each patient receives a satisfaction survey questionnaire prior to discharge and provide an explanation as to the purpose of the process.
- Maintain a sound understanding and knowledge of the Hospitals complaints procedure and positively assist patients to raise any concerns they may have and ensure follow up actions are undertaken in a timely manner.
- As requested, assist the Lead Nurse to undertake audit work as and when required. This may include, but is not restricted to, pulling case notes; completing checklists.
- Ensure monthly statistics are forwarded to the Hospital Matron by the 5th working day of the month for nutritional screening.
- Assist the Lead Nurse to maintain any electronic personnel systems as required and undertake any secretarial duties as required by the Lead Nurse.
- Work flexibly and co-operatively at all times to cover the needs of the service and demonstrate tenacity to follow things through to a successful conclusion.
- At all times employ safe working practices which fulfil Health and Safety and Infection Prevention requirements and utilise the Hospital reporting system to report all incidents and near misses.
- At all times maintain own working environment in a clean, neat and de-cluttered manner and adhere to Infection Prevention procedures and practices so as to proactively contribute to the protection of patients, visitors, and staff from acquiring a healthcare associated infection.
- Undertake any other tasks commensurate with the grade that may be required to ensure continuity of the pr