Housing Options Officer

4 weeks ago

Bristol, United Kingdom South Gloucestershire Council Full time

**How you'll make a difference**:
As a Housing Options Officer, you will provide housing advice to people who are homeless or threatened with homelessness. You will make a difference by often supporting the most vulnerable people in society helping them to sustain their existing home or find new accommodation.

**What will you be doing?**
- Working with households who are homeless, or threatened with homelessness you will offer advice and assistance to resolve their housing situation. This will often include complex situations involving a household’s tenure rights, or multiple health and welfare issues.
- You will also assess which statutory duties owed to households, developing a personal housing plan and issuing decisions around any on-going duties.
- On a regular basis, you will establish eligibility for the council’s various homelessness prevention schemes.
- You will work with individuals and families to determine the support they may require and refer to relevant support services. You may also be required to co-ordinate a multi-agency response and attend safeguarding meetings.
- It will be your responsibility to maintain contact with households to develop creative solutions to resolve their housing situation.

**What we need from you**:

- It is essential that you have a professional qualification (HND/HNC in Housing, NVQ Level 4 or Equivalent) and/or considerable experience of housing and homelessness legislation.
- You will have an understanding of housing remedies with considerable experience of delivering housing access and homelessness services with knowledge of relevant legislation.
- It is a requirement that you have experience of dealing with customers, voluntary bodies and the understanding of the needs of the vulnerable people and minority groups
- You will have the ability to manage you workload, respond to emergency assessments and be flexible along with team working and making a positive contribution.
- Ideally, you will have an awareness of the link between good advice and the use of resources.

Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post

**How a career at South Gloucestershire Council is different**:

- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development **offer, which helps make the greatest long-term difference in work.
- As part of our benefits package you will receive **generous annual leave** (pro rata), employee **wellbeing support** and you will have access to a range of **staff discounts**, including eye tests, travel, shopping and leisure activities

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of
- We're working with the most vulnerable in our community to help them achieve what they want in life
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

**We’re making a difference, be part of it**

This is a limited term contract until September 2024.

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