Technical Author Digital Content Writer

2 weeks ago


Cambridge, United Kingdom Big Red Recruitment Full time

Are you a Technical Author/Writer wanting to work with a market leading software solutions provider?
We are working with a market leading software solutions provider who provide unique, product-based solutions to their blue-chip clients.
We are looking for an experienced Technical Author | Technical Writer where you will work as part of a collaborative team, aiding the business in the wrap around service for their internationally renowned client base.
This role will be reporting to the Customer Experience Manager and work alongside the development team.
You will be a driven and innovative technical author, able to produce great reference and training material for our client's product.
ROLE: Technical Author | Technical Writer | Digital Content Writer
SALARY: £35,000 - £55,000, 25 Days Holiday + 5% company pension, 5 days paid external training per year, flexible working, Gym membership
LOCATION: Remote, with one day per month in Cambridge
You may have experience:

- Write engaging content for training modules, how to guides, help wikis using text, imagery, and video
- Collaborating directly with developers, UX Designers and Consultants to ensure new features are documented
- Being exposed to sometimes complex processes or technical information, and the ability to explain them clearly and simply to an end-user.
- Creating supporting videos or potentially experience of delivering video content with Camtasia, or similar tools.
- Informing colleagues of new developments.
KW: Technical author, Technical writer, low code, software, technical documentation, Camtasia, Video content, knowledge base, help articles, how to guide solutions,


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