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Technical Support Advisor
3 weeks ago
We are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Polish speaking) to join their friendly team. You must be fluent in Polish - both written and oral. Your role will involve offering support of a technical nature, to polish speaking customers with queries regarding their purchases.
**Duties for the Technical Support Advisor (Polish Speaking)**:
- Investigate customers’ problems, providing quality, accurate and factual replies; escalating customer queries as required
- Continually improve knowledge of the technologies developed by the company
- Experience of working in a customer focussed environment, preferably on inbound calls, or in a technical support function
- Excellent level of spoken and written English and Polish
- A good telephone manner with the ability to adapt your response to the technical level of the customer
- Qualified to GCSE level or equivalent
- An interest in gadgets and technology would be a definite advantage
The role for the Technical Support Advisor near Totton is a full-time position offering a salary of £22,500. The hours for the role are 7:30am-4:30pm (initial training hours are 8:30am-5:30pm). Free parking is provided along with great company benefits.
**Salary**: £22,500.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: 2425/164
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