Current jobs related to Contact Handling Support - Carmarthen - Dyfed-Powys Police and Crime Commissioner

  • Single Point of Contact Support Clerk

    4 months ago

    Carmarthen, United Kingdom Hywel Dda University Health Board Full time

    To support the delivery of Hywel Dda Health Board’s busy single point of contact service; The Communication Hub. Working within the Communication Hub Support Clerks are responsible for efficiently responding to and processing queries from Hywel Dda staff and population, for a broad range of services. Individuals will be expected to handle a variety of...

  • Administrative Support Professional

    4 weeks ago

    Carmarthen, Carmarthenshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Administrative Support ProfessionalHays Specialist Recruitment Limited is seeking a skilled Administrative Support Professional to join their team in a professional services company based in West Wales.Key Responsibilities:Act as the first point of contact, greeting and directing visitors and clients professionally.Handle incoming calls, route them to the...

  • Carpenter

    4 days ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Meridian Business Support is seeking a skilled Joiner to assist with the strip-out of a bank closure in Carmarthen. The successful candidate will be responsible for disassembling furniture and units, removing furniture to vans/lorries, and taking down pictures. This is a temporary opportunity, expected to last 1-2 weeks. If you have the necessary skills and...

  • Carpenter

    3 days ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Meridian Business Support is seeking a skilled Joiner to assist with the strip-out of a bank closure in Carmarthen. The successful candidate will be responsible for disassembling furniture and units, removing furniture to vans/lorries, and taking down pictures. This is a temporary opportunity, expected to last 1-2 weeks. If you have the necessary skills and...

  • Residential Support Worker

    3 days ago

    Carmarthen, United Kingdom Brook Street Social Care Full time

    Job Title: Residential Support WorkerWe are seeking a dedicated and compassionate Residential Support Worker to join our team at Brook Street Social Care. As a Residential Support Worker, you will play a vital role in providing high-quality care and support to individuals with learning disabilities and physical disabilities in supported living settings.About...

  • Residential Support Worker

    4 days ago

    Carmarthen, United Kingdom Brook Street Social Care Full time

    Job Title: Residential Support WorkerWe are seeking a dedicated and compassionate Residential Support Worker to join our team at Brook Street Social Care. As a Residential Support Worker, you will play a vital role in providing high-quality care and support to individuals with learning disabilities and physical disabilities in supported living settings.About...

  • Labourer

    3 weeks ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Meridian Business Support are looking for Labourers in Carmarthen, SA31 to help with strip out of a bank closure.   Location: Carmarthen, SA31   Rate: £15.00p/h Umbrella   Duration: 2 Weeks   Start: Tuesday 17th September   Tasks: Bank stripout/closure - help remove furniture to vans/lorries, taking down pictures, keeping site tidy and...

  • Joiner

    3 weeks ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Meridian Business Support are looking for Joiners in Carmarthen, SA31 to help with strip out of a bank closure.   Location: Carmarthen, SA31   Rate: £25.00p/h CIS Self Employed   Duration: 1-2 Weeks   Start: Tuesday 17th September   Tasks: Bank stripout/closure - disassemble furniture and units, help remove furniture to vans/lorries, taking...

  • Carpenter

    3 weeks ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Job Opportunity: Bank Stripout/ClosureMeridian Business Support is seeking a skilled Carpenter to assist with the stripout of a bank closure in Carmarthen. The successful candidate will be responsible for:Disassembling furniture and unitsHelping to remove furniture to vans/lorriesTaking down picturesThis is a temporary opportunity, expected to last 1-2...

  • Carpenter

    3 weeks ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Job Opportunity: Bank Stripout/ClosureMeridian Business Support is seeking a skilled Carpenter to assist with the stripout of a bank closure in Carmarthen. The successful candidate will be responsible for:Disassembling furniture and unitsHelping to remove furniture to vans/lorriesTaking down picturesThis is a temporary opportunity, expected to last 1-2...

  • Labourer

    5 days ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Meridian Business Support are looking for Labourers in Carmarthen, SA31 to help with strip out of a bank closure. Location: Carmarthen, SA31 Rate: £15.00p/h Umbrella Duration: 2 Weeks Start: Tuesday 17th September Tasks: Bank stripout/closure - help remove furniture to vans/lorries, taking down pictures, keeping site tidy and clean. If...

  • Joiner

    5 days ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Meridian Business Support are looking for Joiners in Carmarthen, SA31 to help with strip out of a bank closure. Location: Carmarthen, SA31 Rate: £25.00p/h CIS Self Employed Duration: 1-2 Weeks Start: Tuesday 17th September Tasks: Bank stripout/closure - disassemble furniture and units, help remove furniture to vans/lorries, taking down...

  • Construction Worker

    4 days ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Job Opportunity:Meridian Business Support is seeking a skilled Labourer to assist with the strip-out of a bank closure in Carmarthen, SA31.Key Responsibilities:• Assist with the removal of furniture and equipment from the bank premises• Help to dismantle and remove fixtures and fittings• Maintain a clean and tidy site throughout the...

  • Construction Worker

    3 days ago

    Carmarthen, United Kingdom Meridian Business Support Full time

    Job Opportunity:Meridian Business Support is seeking a skilled Labourer to assist with the strip-out of a bank closure in Carmarthen, SA31.Key Responsibilities:• Assist with the removal of furniture and equipment from the bank premises• Help to dismantle and remove fixtures and fittings• Maintain a clean and tidy site throughout the...

  • Estates Project and Office Coordinator

    2 weeks ago

    Carmarthen, United Kingdom Hays Business Support Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our Estates Department as an Estates Project and Office Coordinator. The successful candidate will provide high-level administrative support to the team, ensuring the smooth operation of the department.Key ResponsibilitiesUndertake administrative duties, including data...

  • Estates Project and Office Coordinator

    2 weeks ago

    Carmarthen, United Kingdom Hays Business Support Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our Estates Department as an Estates Project and Office Coordinator. The successful candidate will provide high-level administrative support to the team, ensuring the smooth operation of the department.Key ResponsibilitiesUndertake administrative duties, including data...

  • Estates Project Coordinator

    2 days ago

    Carmarthen, Carmarthenshire, United Kingdom Hays Business Support Full time

    Job Title: Estates Project and Office CoordinatorWe are seeking an experienced Estates Project and Office Coordinator to join our team at Hays Business Support. As an Estates Project and Office Coordinator, you will be responsible for providing administrative support to the Estates Department, including data processing, general typing, and manual and...

  • Estates Project Coordinator

    3 days ago

    Carmarthen, Carmarthenshire, United Kingdom Hays Business Support Full time

    Job Title: Estates Project and Office CoordinatorWe are seeking an experienced Estates Project and Office Coordinator to join our team at Hays Business Support. As an Estates Project and Office Coordinator, you will be responsible for providing administrative support to the Estates Department, including data processing, general typing, and manual and...

  • Estates Project and Office Coordinator

    3 weeks ago

    Carmarthen, United Kingdom Hays Business Support Full time

    Your new company The organisation is responsible for providing public safety information, prevention and protection programmes, and emergency response cover for mid and west Wales. Your new role Undertake administrative duties within the Estates Department to include data processing, general typing and manual and electronic filing, to meet stringent...

  • Residential Support Worker

    3 days ago

    Carmarthen, United Kingdom Brook Street Social Care Full time

    Residential Support Worker - Driver's requiredContract: zero hours/agencyPay rate: From £11.44 - £14 (PAYE - not via umbrella)Holiday pay is separate, NOT inclusive of your hourly pay. i.e. £12 + holiday pay**Please note that we are unable to offer sponsorship for any agency or permanent positions **What you'll be doing:We offer work with various clients...

Contact Handling Support

3 months ago

Carmarthen, United Kingdom Dyfed-Powys Police and Crime Commissioner Full time

Force 1
- Dyfed Powys Police

Role Type 1
- Police Staff

Department 1
- Force Communications Centre

Location 1
- Headquarters

Agile/Fixed/Fixed Operational 1
- Fixed Operational

Grade 1
- C

Salary 1
- £23,556-£24,921

Allowances 1
- Shift, Weekend Working

Shift Percentage 1
- 20%

Weekend Working Shift Percentage 1
- 13.62%

Part/Full Time 1
- Full Time

Hours per Week 1
- 37

Type of Contract 1
- Permanent

Level of Welsh language ability required? 1
- 1

Interview Date 1
- 25 March 2024

Closing Date

07/04/2024, 23:55

Job Advert Description 1

An exciting opportunity has arisen to join us as a Contact Handling Support. If you think you have the skills and passion for this role, please click the link below to view the role profile.

**We are looking for people with a strong customer focus to answer emergency calls and provide advice and support to the communities of Dyfed Powys.**

**Salary £31,476-£33,299 (including 20% shift (after training) and 13.62% weekend allowances).**

**Who Dyfed
- Powys Police is?**

We are the largest geographical police force in England and Wales, proudly serving the communities of Carmarthenshire, Ceredigion, Pembrokeshire, and Powys. The population we serve may be small in numbers (around 515,000 people) but the dynamic landscape means we must be innovative with our policing approach to cater for our communities’ differing needs, which includes a vibrant tourist economy during the summer months.

**Force Communication Centre Recruitment Events**
- Do you have some questions and want to know about the role of Contact Handling Support?
- Are you interested in meeting the team and where you could be working?

Why not register and attend one of our events:

- Saturday 9th March at 11am
- Wednesday 13th March at 6pm

**How to apply?**

**What you will be doing?**

As a Dyfed-Powys Police Contact Handling Support, you will:

- Deal promptly, professionally, and effectively with all customer contact including the collection and appraisal of information obtained from telephone calls and digital contact.
- Answer and action non-emergency (101) and emergency (999) calls and digital contact in a timely manner.
- Interpret and summarise information provided by customers and create an accurate record on STORM (System for Tasking and Operational Resource Management) where appropriate and update when necessary.
- Provide advice and guidance to customers, signposting where relevant to other agencies for non-police matters

You will be provided with classroom-based training by our dedicated FCC trainer for the first 6 weeks. You will then move onto a shift pattern working alongside an experienced mentor until you are competent to take calls on your own.

**What can you expect?**
- 24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays
- Access to on-site gyms and fitness classes
- Discounts from various retailers via the Blue Light Scheme
- Cycle to Work Scheme
- Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.
- Pension scheme
- Staff Support Networks
- Flexible working opportunities
- Generous maternity/paternity and adoption leave entitlements
- Sick pay provisions

**Welsh language and diversity**

We ask that all Dyfed-Powys police staff and officers can communicate to Level 1 standard. This means that you can understand and pronounce Welsh place names and can use and understand simple everyday phrases such as greetings. If you are unable to communicate to this standard, during your probation period (typically six months) we’ll fully support you in achieving this through a variety of learning opportunities.

**Information point**: