Billing and Collections Administrator

5 months ago


Cardiff, United Kingdom BU-UK Infrastructure Full time

**Do you want to join a multi-utility infrastructure provider that has been recognised as a Great Place to Work for the fifth year running?**

BUUK Infrastructure know that our greatest asset is our staff, and we are a company that our people feel proud to be a part of. We understand how everyone’s role contributes to the company’s success and we ensure each team member feels valued and respected. We pride ourselves on investing and developing our people within an inspiring environment, resulting in long and successful careers with us.

BUUK Infrastructure are currently recruiting for a Billing and Collections Administrator to maintain our customer records across all brands and ensure an excellent customer journey through the billing and collections process. This full time, permanent position is based at our office in Cardiff.

Our customer’s needs are always at the heart of everything we do, and we truly deliver an exceptional customer service experience. Being customer focussed and passionate about people is crucial to ensure we achieve this. We are ideally looking for someone who has previous experience of providing such high-quality support to customers or members of the public.

This is an exciting opportunity for someone to take the next step in their career and join a company that has been recognised as a Great Place to Work®.

**Responsibilities will include -**
- Updating customer records
- Providing contract management support, including account closures
- Assisting customers with direct debits and raising refunds
- Carrying out advanced bill checks and estimating meter readings
- Making outbound calls to customers

**What you’ll get in return -**
- Starting salary of £23,875, increasing after probation
- Excellent pension scheme
- 25 days holiday plus bank holidays
- Purchase up to 10 days extra holiday
- Sharing in success scheme
- Life assurance 4x salary
- Wellbeing assistance

**What we’re looking for -**
- Experience of customer service
- Excellent communicator at all levels
- Proactive approach and committed to succeed
- A desire to help others
- Passionate about working towards targets
- Highly organised and motivated
- Customer and people focussed

If you have any questions or would like to discuss the role in more detail, please contact the Resourcing team on 01359 308260 for an informal discussion in confidence.

**Job Types**: Full-time, Permanent

**Salary**: From £23,875.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Store discount

Work Location: In person

Reference ID: BUU906822


  • Billing Administrator

    5 months ago


    Cardiff, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves...


  • Cardiff, United Kingdom CV-Library Full time

    Bill Validation Administrator. We are looking for a detail-oriented Bill Validation Administrator to join our client's team. You will be responsible for processing and validating invoices to ensure accurate and timely payments. Key Responsibilities: Validate invoices against purchase orders and receiving documents Resolve discrepancies with...


  • Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation Administrator.We are looking for a detail-oriented Bill Validation Administrator to join our client's team. You will be responsible for processing and validating invoices to ensure accurate and timely payments.Key Responsibilities:Validate invoices against purchase orders and receiving documentsResolve discrepancies with vendorsMaintain...


  • Cardiff, Cardiff, United Kingdom RME Consultants LTD Full time

    We are seeking a highly skilled Support Secretary to join our team in Cardiff. As a key member of our team, you will be responsible for providing administrative support to our fee earners, ensuring the smooth operation of our billing processes.The successful candidate will have experience in billing management, financial administration, and secretarial...


  • Cardiff, United Kingdom Brook Street NMR Full time

    Bill Validation Administrator.We are looking for a detail-oriented Bill Validation Administrator to join our client's team. You will be responsible for processing and validating invoices to ensure accurate and timely payments.Key Responsibilities:Validate invoices against purchase orders and receiving documentsResolve discrepancies with vendorsMaintain...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to process and validate invoices for our client. The successful candidate will ensure accurate and timely payments by verifying invoices against purchase orders and receiving documents.Key Responsibilities:Verify invoices against purchase orders and receiving documents to...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to support our client's team. The successful candidate will be responsible for accurately processing and validating invoices to ensure timely payments.Key Responsibilities:Verify invoices against purchase orders and receiving documents to ensure accuracyResolve...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to process and validate invoices for our client. The successful candidate will ensure accurate and timely payments by verifying invoices against purchase orders and receiving documents.Key Responsibilities:Verify invoices against purchase orders and receiving documents to...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to support our client's team. The successful candidate will be responsible for accurately processing and validating invoices to ensure timely payments.Key Responsibilities:Verify invoices against purchase orders and receiving documents to ensure accuracyResolve...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to support our client's team at Brook Street NMR. As a key member, you will be responsible for scrutinizing invoices to ensure accurate and timely payments.Key Responsibilities:Verify invoices against purchase orders and receiving documents to prevent discrepanciesResolve...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to process and validate invoices for our client. The successful candidate will ensure accurate and timely payments by verifying invoices against purchase orders and receiving documents.Key Responsibilities:Verify invoices against purchase orders and receiving documents to...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to support our client's team at Brook Street NMR. As a key member, you will be responsible for scrutinizing invoices to ensure accurate and timely payments.Key Responsibilities:Verify invoices against purchase orders and receiving documents to prevent discrepanciesResolve...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Bill Validation AdministratorWe are seeking a meticulous Bill Validation Administrator to process and validate invoices for our client. The successful candidate will ensure accurate and timely payments by verifying invoices against purchase orders and receiving documents.Key Responsibilities:Verify invoices against purchase orders and receiving documents to...


  • Cardiff, United Kingdom Sero Full time

    Sero are looking for an experienced Billing Operations Lead to join our Customer team! The successful person joining us will play a pivotal role to help us and our customers with energy billing, managing our customer accounts and providing regular analysis to key stakeholders. **What we'll be asking you to do ** Your day-to-day activities, as part of the...


  • Cardiff, United Kingdom Sero Full time

    **Sero are looking for an experienced, senior Billing Operations Analyst to join our Customer team!** The successful person joining us will play a pivotal role to help us and our customers with energy billing, managing our customer accounts and providing regular analysis to key stakeholders. **What we’ll be asking you to do** Your day-to-day activities,...


  • Cardiff, United Kingdom Ogi Full time

    **Customer Care Billing Advisor - Cardiff (Hybrid) - Up to £24,000** Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. You may have known us previously as Spectrum Internet and NSUK, but we've rebranded to Ogi - a new name that reflects our commitment to serving Welsh...


  • Cardiff, United Kingdom Tandem Bank Full time

    **Job Title**:Collections Administrator **Working Pattern**: 36.25 hour week, Monday to Friday (09:00-17:00 and 10.00 - 18.00) **Salary**: up to £23,000 and up to 20% bonus and benefits **Location**: Hybrid working from our Central Cardiff Offices **About Tandem** We're Tandem. The UK's fairer, greener, digital bank providing hard working people across...


  • Cardiff, Cardiff, United Kingdom Lewis Silkin Full time

    Job Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at Lewis Silkin. The successful candidate will provide high-level administrative support to our Employment, Immigration and Data, Privacy and Cyber practice groups.Key Responsibilities:Provide administrative support to allocated...


  • Cardiff, Cardiff, United Kingdom Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists Full time

    Key ResponsibilitiesTo take ownership of additional tasks and responsibilities as required.To identify and pursue business opportunities and assets.To conduct thorough investigations into the financial affairs of a company.To ensure timely submission of post-appointment tax returns.To review cases on a monthly basis to estimate fees and identify billing...


  • Cardiff, Cardiff, United Kingdom RME Consultants Full time

    RME Consultants is seeking a skilled Legal Secretary to support the team in Cardiff. The successful candidate will be responsible for managing billing, financial administration, and secretarial tasks to ensure seamless billing processes.Main Duties:Billing Management: Handle billing responsibilities, including invoice generation, WIP tracking, and payment...