Service & Sales Adviser
7 months ago
HEAD OFFICE
Service & Sales Adviser
**Service & Sales Advisor**
Bristol Hospital | Permanent | Full time
Up to £23,500.00 depending on experience
37.5 Hours per week
As the UK’s largest Healthcare Charity, we offer a fantastic home for your career. And we’ll give you the freedom to work autonomously, making full use of your expertise. Here’s where you bring your drive, passion and high standards to help shape the health of the nation
We have an exciting opportunity for a full time Customer Service Advisor to join our team at Nuffield Health Bristol Hospital.
**The Role**
- To handle customer enquiries (face to face, telephone and online), supplying potential patients with information about the services offered at the hospital.
- To provide the customer with timely and appropriate advice regarding our consultants, specialities and pricing options aiming to covert them into a sale
- To make straightforward appointment bookings and amendments.
- To be responsible for maintaining and updating sales leads via a CRM system and following each lead until closed, focusing on maximising sales whilst delivering high quality customer service.
- To develop constructive relationships with various stakeholder groups including patients, consultants and medical secretaries.
**The Person**
You will need to be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner. Ideally educated to GCSE in English and Maths with NVQ Level 2 in Business and Administration or equivalent, you will have good IT and keyboard skills. Experience within an administrative or customer facing environment would be a real advantage. You will be tenacious and results focused individual
**Bristol Hospital**
Situated in the beautiful village of Clifton, Nuffield Health Bristol Hospital - The Chesterfield, has a long and distinguished history of looking after the people of Bristol. With the latest equipment, and designed to meet the needs of all of our patients, we are constantly developing our services to ensure our patients receive the finest quality treatment. A 30 private bed hospital which houses 3 digital theatres and combines leading-edge clinical facilities with an outstanding customer experience.
**Helping you feel good.**
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.
**Join Nuffield Health and create the future you want, today.**
**It starts with you.**
- LocationBristol - Avon
- Contract typePermanent
- ReferenceJR0076089
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
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