Senior Service Advisor

2 weeks ago

Dundee, United Kingdom John Clark Motor Group Full time

**Senior Service Advisor - Dundee**

Are you good with people and have a 'can do' attitude? This could be the opportunity for you John Clark Motor Group Aberdeen are seeking a pro-active, customer focused Senior Service Advisor for our Audi dealership, who will be part of a team of Service Advisors and be responsible for providing a proactive service to customers requesting to schedule their vehicles in for a service, maintenance or repair work.

**Key Job Requirements as Senior Service Advisor**:

- Liaise with all relevant personnel to ensure complete customer satisfaction
- Maximise workshop profit opportunities
- Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures
- Welcome all customers at the service reception in a warm, professional manner, and meet all their needs
- Agree service and repair instructions and book vehicle in to the workshop

**Skills You Will Require as Senior Service Advisor**:

- Confident relationship builder with customers at all levels
- Ability to influence and advise customers on minor technical issues
- Deliver first class service to achieve company objectives and targets
- Self-motivated, articulate and professional

**Senior Service Advisor required Experience**
- Previous motor trade experience within service is preferable (Service Advisor/Customer Service Advisor)
- Worked with Visual Health check systems
- Customer Service facing experience is essential
- Previous upselling experience preferably over the telephone

**About JCMG**

The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2nd largest independently family owned motor dealer. We proudly represent a number of inspirational brands, and have been trading for over 40 years, specializing in the sale of new and used vehicles from our 35 businesses across the East coast of Scotland.

We strongly believe in investing in our people and provide specialist training and development opportunities to help our employees progress their future and careers. In addition to dedicated in-house training, we offer the chance to work with exceptional brands and products, in a dynamic environment where we continue to work together as a family.

**In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.**
- Preferential rates on vehicle parts purchases and servicing.
- Industry leading discounted Employee Car Scheme
- 30 Day Holiday
- Award winning In-house and manufacturer training
- Cycle to work scheme
- State of the arts dealership standards
- High earning potential through commission or bonus
- Some roles offer company car
- Life assurance
- Group contributory pension scheme
- Careers development opportunities

If this sounds like you and you would love to be part of John Clark Motor Group then please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

  • Senior Service Advisor

    1 week ago

    Dundee, United Kingdom Eastern Western Motor Group Full time

    **Senior Service Advisor** **Eastern Western Motor Group** **Salary up to £28,000OTE of up to £34,000** **Colleague Benefits**: - Enjoy your birthday off on us every year! - Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. - Industry leading training and development...

  • Service Advisor

    4 weeks ago

    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Renault, Dacia and Hyundai branch in Dundee running smoothly. **Hours** Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. **About the role** Arnold Clark Service Advisors are responsible for delivering fantastic customer service for all our customers...

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Renault, Dacia and Hyundai branch in Dundee running smoothly. **Hours** Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. **About the role** Arnold Clark Service Advisors are responsible for delivering fantastic customer service for all our customers...

  • Service Advisor

    4 weeks ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor - OUR NEW MG SHOWROOM COMING SOON** **Industry leading salary, plus many fantastic benefits** A fantastic opportunity has arisen to work at **MG **in DUNDEE **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer...

  • Service Advisor

    4 days ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **BMW** in John Clark Tayside** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **Audi **in Dundee** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of...

  • Service Advisor

    2 days ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor - OUR NEW MG SHOWROOM COMING SOON** **Industry leading salary, plus many fantastic benefits** A fantastic opportunity has arisen to work at **MG **in DUNDEE **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer...

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **John Clark Bodyshop** in **Dundee** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Hgv Service Advisor

    2 months ago

    Dundee, United Kingdom Accord Resourcing Full time

    Our client is a well-established HGV dealership with several depots across Scotland. Currently they are looking for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle...

  • Service Advisor

    4 weeks ago

    Dundee, United Kingdom John Clark Motor Group Full time

    **Service Advisor - Pentland Land Rover Dundee** OTE up to £35k plus many fantastic benefits A fantastic opportunity has arisen to work at **Land Rover** in Dundee** as a Technician** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is...

  • Hgv Service Advisor

    1 week ago

    Dundee, United Kingdom Accord Resourcing Full time

    **Service Advisor needed** **Up to £25000 per annum** **Dundee** **Salary**: Up to £25000 per annum **Hours**: Dayshift **Location**: Dundee **Requirements**: - Ideally, Previous experience in a service advisor / reception or similar role. - Exceptional customer service and communication skills. - Team player and great interpersonal skills. - A...

  • Service Advisor

    2 weeks ago

    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Renault/Dacia/Hyundai branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle...

  • Customer Service Advisor

    2 weeks ago

    Dundee, United Kingdom Direct Soccer Limited Full time

    Looking for a career and not just a job? We want to hear from you! Direct Soccer is a progressive ecommerce company with successful year on year growth for the last two decades, we are looking for talented individuals who are driven to achieving their career goals whilst growing with us. We are focused on training and developing our team players, and we...

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Dundee About the role We are currently recruiting for a new part-time Service Advisor to help us keep our Dundee Vauxhall branch running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

  • Service / Parts Advisor

    2 weeks ago

    Dundee, United Kingdom DUNDEE FORD CENTRE Full time

    Job Overview: **DUNDEE FORD CENTRE** **SERVICE/ PARTS ADVISOR** Your Ford Centre are pleased to announce the opening of our new 4.5 million Ford Dealership in Dundee. Your Ford Centre are a family-owned Group of Ford Dealerships located in Fife, the Lothians and the Scottish borders. We are looking for enthusiastic and motivated Service Advisors /Parts...

  • Service Advisor

    5 days ago

    Dundee, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Dundee About the role We are currently recruiting for a new Service Advisor to help us keep our Dundee Renault/Dacia/Hyundai branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the role Our...

  • Service Advisor

    1 month ago

    Dundee, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Dundee About the role We are currently recruiting for a new Service Advisor to help us keep our Dundee Motorstore/Vauxhall/Fiat/Abarth branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the...

  • Service Advisor

    4 days ago

    Dundee, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Dundee About the role We are currently recruiting for a new Service Advisor to help us keep our Dundee Motorstore/Vauxhall/Fiat/Abarth branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the...

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom Barnetts Mazda Dundee Full time

    **Service Advisor** **Barnetts Mazda Dundee** **Salary up to £26,000** **Colleague Benefits**: - Enjoy your birthday off on us every year! - Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. - Industry leading training and development opportunities. - Access to Vitality at Work which...

  • Customer Service Advisor

    2 months ago

    Dundee, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role: Customer Service Advisor** **Rate: £9.50 per hour (£10.78 after 12 weeks)** **Hours: Various Shift patterns including weekends** **Start Date: 27.02.23 and 1.03.23** First Choice are actively recruiting a number of **Customer Service Advisor **to join our reputable client. Role will require you to work from the office within the...