Dental Receptionist/administrator

2 weeks ago


Nottingham, United Kingdom Dentspa Dental Health Full time

Fully private Implant Dental Practice looking for a p/t dental receptionist preferably with experience - Dentspa is located in Beeston with excellent transport links and an array of local amenities. The practice has recently been refurbishment to the highest standards.

Job role requirement:

- Friendly, warm, welcoming greeting of patient in person or on the telephone adding to an excellent overall experience
- Tracking of customer queries, customer marketing data
- Follow up on all inquiries and arrange bookings for consultations along with reporting and general administration duties.
- Ability to fill up available diary bookings effectively and profitably
- Answering the telephone, resolving queries quickly and compassionately, and ability to turning leads into clients
- Logging patient data in relevant reports for the use of managers
- Uploading patient data in the appropriate software
- Tracking laboratory work, deliveries, and referrals
- Upholding the company values throughout
- Further duties may entail liaising with various team members. Most importantly, you will manage the journey for new patients from the initial inquiry to a successful acceptance of treatment
- Commitment to training and additional learning opportunities to enhance knowledge
- Willing to have a DBS check if successful
- Committed to providing excellent patient care
- Excellent team player
- Applicant MUST BE FLEXIBLE and willing to cover shifts if need be
- A caring and compassionate individual
- Must be able to provide 2 references before interview stage
- Working hours will be Monday + Wednesday 2-5.30 and Tuesday 9-5.30.

**Job Types**: Part-time, Permanent
Part-time hours: 14.5 per week

**Salary**: From £9.50 per hour

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: One location

Reference ID: recep - 007


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