Receptionist

2 months ago

Nottingham, United Kingdom DBC Training Full time

**JOB TITLE**: Receptionist

**DEPARTMENT**: Employability

**REPORTING TO**: Senior Business Manager

**LOCATION**: Nottingham

**PURPOSE OF JOB**:
To provide a warm, welcoming front of house service whilst supporting the employability team with administrative duties related to our delivery offers.

**KEY ROLES AND RESPONSIBLITIES**:

- Receptionist duties: taking and directing calls to relevant staff/teams, receiving and sorting post, organising and maintaining the reception area and other meeting rooms, welcoming/signing in visitors, maintaining front of house security
- Supporting with the maintenance of the training office space
- Communicate effectively, politely and professionally with the team, clients and learners
- Update and maintain diaries and calendars, databases, records and reports
- Liaise with staff and external organisations, as appropriate
- Prepare documentation and correspondence to support the core business and administration of the area
- Provide effective administrative support for the successful implementation of curriculum
- Provide support when necessary to ensure that front of house and internal events, such as selection days, run smoothly
- To work with colleagues to consistently improve internal practices, procedures and procedures to provide an efficient and effective service
- Undertake necessary training to professionally develop and keep abreast with current practices and legislation within the sector, particularly those which may impact on compliance
- Attend meetings as required
- Undertake any other routine task, as required by senior staff.

**EXPERIENCE AND SKILLS**:

- Must have excellent and professional telephone manner
- Strong organisational skills
- Ability to prioritise workload effectively
- Good written and verbal communication
- Ability to work under pressure
- Strong communication skills
- Keen eye for detail. i.e. spotting mistakes and problem solving
- Some knowledge of basic MS Excel (required).

**As an ambassador for the company you will**:

- Embrace change and challenge with a positive attitude
- Be committed to building positive working relationships with colleagues
- Inspire and celebrate success, isolate and resolve failure
- Look for opportunities to develop and generate future business
- Promote and celebrate equality and diversity and challenge discrimination
- Be committed to achieving centre excellence status, ensuring the highest standards of health and safety compliance and safeguarding.

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 28/04/2023
Reference ID: Receptionist Nottingham

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