Empty Homes Supervisor

3 weeks ago


Basingstoke, United Kingdom VIVID Full time

**We’re VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people**

We’re recruiting for an Empty Homes Supervisor contractually based out of Basingstoke, covering the North Hampshire area. This is a full time, permanent role, working 37 hours per week with a minimum of 20% of this to be office based to promote collaboration and team working. As well as a competitive salary, you could benefit from:

- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- Annual discretionary bonus
- A generous contributory pension
- Private medical insurance
- Electric car scheme
- Discounts portal to save money on various products and services, including holidays, shopping and cinema

**Here’s the facts about the role**:
As an Empty Homes Supervisor, you’ll line manage a team of multi-disciplined trades staff, making sure they deliver a first-class, value for money repairs and maintenance service. You’ll ensure that all works carried out are completed to a high standard and within agreed service level agreements (SLAs). You’ll do this by regular work in progress and post-work inspections. You’ll conduct regular 1-1’s/90-day reviews for your team, making sure any training needs are identified and that they remain fully skilled to carry out their roles.

With your focus on delivering a great customer experience, you’ll work with your team to ensure an exceptional level of quality assurance is provided. But, when on the occasions where complaints are made, a full investigation is carried out to resolve matters quickly. You’ll be tasked with making sure the right action is taken to reduce complaints in future, the quality of the works improves, and customer satisfaction increases. You’ll also be responsible for making sure that all works are carried out in line with best value. Taking full responsibility for the costs within your team.

You’ll have a strong technical background of providing a maintenance and repairs service within a supervisory/senior position. It’d be a _huge_ advantage if you have existing knowledge and experience of voids processes within the social housing sector. You’ll be a strong leader with a track record of successfully managing a team. And be a confident communicator who remains professional and calm under pressure. To succeed, you’ll be results driven to meet/exceed targets and continually improve our service.

You’ll need your own vehicle to work from our various locations, sites and properties, as a van is not included in this role.

**Interviews are due to take place on 23 May, at our Basingstoke office.



  • Basingstoke, Hampshire, United Kingdom VIVID Full time

    We're VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best peopleWe're recruiting for an Empty Homes Supervisor contractually based out of Basingstoke, covering the North Hampshire area. This is a full time, permanent role, working 37 hours per week with a minimum of 20% of this to be office based to promote...


  • Basingstoke, United Kingdom VIVID Housing Full time

    We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops, and attracts the best people! We are looking for a talented Empty Homes Co-ordinator to join our team in Basingstoke. This a permanent position, working 37 hours a week working in a smart working set up across both the office and from home! Want to know what we can...

  • Plumber Multi Planned

    2 weeks ago


    Basingstoke, United Kingdom Sovereign Housing Association Full time

    _**£30,000 - £33,000 Salary plus a Welcome Bonus up to £1,000**_ **Sovereign are a leading 60,000 home housing association**, driven by our **social purpose**, our customers are at the heart of everything we do - **more homes, better places, excellent services**. Providing an efficient ‘right first time' repairs and maintenance service to our...

  • Plumber Multi Planned

    3 weeks ago


    Basingstoke, United Kingdom Sovereign Housing Association Full time

    Sovereign are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient ‘right first time' repairs and maintenance servicesto our properties is our key focus. We're currently recruiting for an experienced **Plumber** to join...

  • Plumber Multi

    2 days ago


    Basingstoke, United Kingdom Sovereign Housing Full time

    **Salary: £31,500 - £34,750 plus a Welcome Bonus up to £1,000** Sovereign are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient ‘right first time' repairs and maintenance services to our properties is our key...

  • Carpenter Multi

    2 weeks ago


    Basingstoke, United Kingdom Sovereign Housing Full time

    Here at **Sovereign Network Group** we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every...

  • Carpenter Multi

    2 weeks ago


    Basingstoke, United Kingdom Sovereign Housing Association Full time

    Here at  Sovereign Network Group  we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every...


  • Basingstoke, United Kingdom SNG Formerly Sovereign Housing Association Full time

    Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every...

  • Delivery Manager

    4 weeks ago


    Basingstoke, United Kingdom Sovereign Housing Association Full time

    The role Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality. You'll lead on operational delivery of property services workstreams both residential and...

  • Warehouse Supervisor

    2 weeks ago


    Basingstoke, United Kingdom Tomato Homes Full time

    **Warehouse Supervisor (Solar)** **Salary Range**: £26,000 per annum **Hours of Work**: 40 hours per week, Monday to Friday, 8:00 am - 5:00 pm or 9:00 am - 6:00 pm. **Location**: Basingstoke **Company Benefits**: Competitive Salary, Company Pension Scheme, 28 Days Annual Leave, Comprehensive Health Insurance, Company Pension Tomato Homes is actively...

  • Delivery Manager

    4 weeks ago


    Basingstoke, Hampshire, United Kingdom SNG Formerly Sovereign Housing Association Full time

    As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we also invest in our existing customers' homes...

  • Delivery Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom SNG Formerly Sovereign Housing Association Full time

    As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we also invest in our existing customers' homes...

  • Delivery Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom SNG Formerly Sovereign Housing Association Full time

    As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we also invest in our existing customers' homes...

  • Cleaning Supervisor

    3 weeks ago


    Basingstoke, United Kingdom The Costello School Full time

    **Cleaning Supervisor** **25 hours per week** **Mon - Thur 3.30pm - 8.30pm, Fri 2.30pm - 7.30pm** **Term Time only, inclusive of Inset days plus 2 weeks** **Salary Grade 3 £23,115 - £24,142 fte** **Actual Salary £14,176 - £14,806** We are recruiting for an experienced Cleaning Supervisor to lead all aspects of the cleaning service delivery on site....

  • Cleaners

    4 weeks ago


    Basingstoke, United Kingdom Ziroclean Limited Full time

    Responsibilities: - Perform Residential cleaning duties in various settings, such as people's homes, - Sweep, mop, and vacuum floors - Dust and wipe down surfaces - Clean and sanitize restrooms - Empty trash receptacles and replace liners - Restock supplies, such as toilet paper and paper towels - Follow cleaning procedures and safety guidelines - Report...


  • Basingstoke, Hampshire, United Kingdom Remedicare Full time

    Domicillary Supervisor in BasingstokeWe are seeking a strong Domicillary supervisor with drive and commitment who is seeking a new exciting challenge within healthcare. The ideal candidate will have previous supervisory experience in an elderly care home environment with good leadership skills and a strong personality.Key details – Care Home Deputy...

  • Assistant Site Manager

    2 months ago


    Basingstoke, United Kingdom Miller Homes Full time

    About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are...

  • Estates Supervisor

    3 weeks ago


    Basingstoke, United Kingdom VIVID Housing Full time

    **We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We’re recruiting for an Estates Supervisor to join our team! Contractually based in Basingstoke and covering surrounding North Hampshire areas, this is a full time, permanent basis working 37 hours per week. **Want to know what we can...

  • Bulk Rubbish Operative

    2 months ago


    Basingstoke, United Kingdom VIVID Full time

    We’re looking for a Bulk Rubbish operative to join our empty homes team. Based out of Basingstoke, you’ll be working around our North Hampshire surrounding areas. This is a full time, permanent role, working 39 hours per week. On top of the competitive salary, you can benefit from: - A productivity-related bonus scheme to enhance your take-home - Use of...

  • Supervisor

    4 weeks ago


    Basingstoke, United Kingdom Kier Group Full time

    We're looking for a Hard Services Supervisor to join our Home Office and Ministry of Justice team based on sites across the South East of England. Location: Basingstoke, multiple sites across the region - this is a mobile role.Contract: Full Time, Permanent. Monday to Friday. What will you be responsible for?As a Hard Services Supervisor, you'll be...