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Estates Supervisor

4 months ago

Basingstoke, United Kingdom VIVID Housing Full time

**We’re VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people**

We’re recruiting for an Estates Supervisor to join our team Contractually based in Basingstoke and covering surrounding North Hampshire areas, this is a full time, permanent basis working 37 hours per week.

**Want to know what we can offer you?**
- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- A generous contributory pension
- Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
- Discounts portal to save money on various products and services, including holidays, shopping and cinema
- Countless professional development opportunities
- Private Medical insurance
- Electric car scheme
- A real sense of work/life balance where we promote flexible working and an agile culture.

**Here’s the facts about the role**:
As Estates Supervisor, you’ll supervise and lead a team of Caretakers and Bulk Rubbish operatives who are responsible for providing a first-class caretaking service to communal areas within our properties. You’ll continually monitor the standard of work to ensure customer satisfaction and that SLA’s are met. You’ll make sure the team remain fully skilled and monitor their performance, identifying any training needs and supporting them in their professional development. You'll be keen to not only develop the team but grow and develop yourself, keeping qualifications and training up to date.

You'll be responsible for the delivery of a consistent caretaking and bulk removal service, ensuring it runs efficiently and effectively. This'll include following and planning rotas and patterns of work, being flexible when ad hoc work needs to be carried out, maintaining our sites to set standards, and supervising your team.

You’ll undertake work in progress and post work inspections to make sure work is completed safely, that the correct materials have been used and that the standard is of the required level. As part of this, you’ll monitor expenditure within the team to make sure that all actions and materials are in line with the principles of ‘Best Value’, managing spending and ensuring its kept within budget and continually monitoring cost effectiveness of your decisions.

This is a fantastic opportunity for someone with extensive caretaking experience (domestic or commercial) who has the passion to be a successful and influential leader.

We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we’re here to help with that and more.

Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they’re easy to use and access by our customers.

We’re addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We’re the sixth largest developer of new homes amongst housing associations in England, having built around 1,400 last year.

This is summed up in our vision “More homes, bright futures”.