Nursing Home Administrator

3 months ago

Rugby, United Kingdom Fernsby Brookes Full time

**About us**

Fernsby Brookes is a small business in Rugby. We are professional, supportive, rewarding, and our goal is to ensure that our caregivers are the heart of our business. We are committed to providing our employees with the training and support they need to excel in their roles and deliver the highest level of care to our clients. If you're passionate about helping others and are interested in a career in domiciliary care, we invite you to explore the job opportunities available at Fernsby Brookes. We offer a range of roles, from entry-level caregiver positions to management and supervisory roles, and we are always on the lookout for talented and dedicated individuals to join our team. As part of our commitment to our employees, we provide extensive training and support to ensure that all of our caregivers are equipped with the skills and knowledge they need to succeed in their roles. We offer ongoing training and development opportunities, as well as mentoring and coaching from experienced professionals.

We believe in recognising and rewarding the hard work and dedication of our employees. We offer competitive rates of pay (above minimum wage), flexible working patterns and paid sick/time off.

Whether you are a seasoned professional or just starting out in the field of Domiciliary care, Fernsby Brookes is the ideal place to build a rewarding and fulfilling career. Join us today and make a difference in the lives of those we serve

Our work environment includes:

- Modern office setting
- Growth opportunities
- Work-from-home days

**Role Purpose**

To provide high quality homecare services that support the rights of individuals to live the lives they choose as far as they are able. The registered manager is directly accountable to the senior management team and to the regulatory body for domiciliary care, the Care Quality Commission.

**Key responsibilities**
- Efficiently manage the day to day running of the branch.
- Allocate resources and monitor performance to deliver high quality homecare to Service Users.
- Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties and specific responsibilities
- Manage the day to day functionality of the branch
- Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
- Understand and monitor health and safety in the workplace and in the field
- Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business 2
- Effectively manage and record complaints and incidents.
- Carry out investigations relating to the quality of the service and use findings to make improvements
- Be prepared to work flexibly to ensure the safe delivery of the service
- Provide an excellent service to clients and Service Users
- Promote the rights of each Service User and keep their wishes at the centre of their care and support
- Make sure that prior to each service commencing, a Service User assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the Service User needs and would like to achieve from their care and support
- Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks
- Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
- Keep all information about Service User and their families secure and confidential
- Lead, manage, support and mentor staff
- Adhere to the code of conduct / confidentiality in the office and be respectful of peers, working cohesively
- Work with the HR Manager to manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice
- Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
- Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
- Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles.
- Carry out annual appraisals and monitoring of staff performance
- Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent
- Promote the business
- Attend external meetings and represent the service in a positive manner 3
- Participate in the gro

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