Order Management Specialist
1 week ago
**Description**
**Cisco**
**Order Management Specialist**
**LI-NA3**
**_ About U_**
**_s_**
Ingram Micro are proud to be partnered with some of the best-in-class manufacturers within the technology segment; Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel.
As a global leader in technology and supply chain services, Ingram Micro have an integrated and established relationship with our customers - enabling them to operate more efficiently and successfully in the markets they serve.
Be your best, working with the best.
**_
About the Job_**
An exciting opportunity has arisen for a result-driven individual to join our Order Management Team on a permanent basis.
Our Order Management Team is a crucial part of the success and as the business continues to grow, we need to ensure we are able to effectively manage customers’ orders from receipt to delivery.
**_
What you can expect to be getting up to as an Order Management _**_Specialist_**_;_**
- Manage the end-to-end order management process
- Work collaboratively with our Sales teams, partners, and vendors to support with management of their valuable and complex orders.
- Processing orders, identifying the correct processing method to use
- Handling order related queries, ETA, licenses, and POD requests
- Handling back order and billing
- High attention to currency exchange rates and profitability
- Support the sales team with P&A, Stock quotes, BID’s
**_
In order to set you up for success, we are looking for the following skills and _**_experience_**_;_**
- GCSE in Maths and English language - minimum of grade C / grade 4 (or equivalent) is essential
- Previous experience in a Customer Service/Administrative/Order Processing environment
- A keen eye for attention to detail and accuracy
- Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel.
- A desire to learn, grow and develop.
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
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