Order Management Specialist

4 months ago


Milton Keynes, United Kingdom Teletrac Navman Full time

Join our team as an **Order Management Specialist in Milton Keynes**, and discover where your career can go with us.

This a fixed term contract of 6 months.

**This is a great entry role **into an agile and growing global organisation with lots of opportunities for personal development. Join us and see where it leads..

When you work with us, you'll have the opportunity to make a real impact on our customers’ everyday lives, driving their businesses forward with certainty. At Teletrac Navman we uncover hidden opportunities and our connected fleet solutions make our customers, their customers, and communities better, safer, and more efficient.

**About Teletrac Navman**

Teletrac Navman is a dynamic and growing global organisation offering a wide range of opportunities for personal development.

Our connected fleet solutions drive businesses forward with certainty, uncovering hidden opportunities for our customers, their customers, and communities, making them better, safer, and more efficient.

**About the role**:
The Order Management Specialist is a crucial connection between the customer, sales, account management, field services, fulfilment, and finance. It will provide you with the opportunity to gain a broad knowledge in many areas of our customer journey and the varied teams. Between them, the team has a range of experiences and skills and their openness creates an environment where you can learn.

Based in the Milton Keynes office, the hours are: Monday to Friday 9am to 5.30pm

**As an Order Management Specialist, you will**:

- Manage the implementation of incoming orders with precision.
- Enter new business orders into the SAP system, set up accounts, vehicle lists, multiple user logins
- Process additions to fleet orders and account renewals for existing customers.
- Arrange hardware upgrades as needed.
- Play a pivotal role in maintaining high Customer Satisfaction scores and meeting Key Performance Indicators.

**What you'll need**

**We're looking for someone who is**:

- Based within commuting distance to our office in Kents Hill, Milton Keynes.
- Eligible to work in the UK without sponsorship.
- Experienced in order processing, preferably with SAP knowledge.
- Dedicated to delivering outstanding customer service and building relationships.
- Highly organised with excellent coordination skills in a B2B environment.
- Detail-oriented and accurate.
- Proficient in written and verbal communication.
- Ready to take ownership and ensure positive outcomes for all stakeholders.
- Eager to learn, develop, and adopt new skills and methods.

**How we reward you**

**At Teletrac Navman, we offer**:

- A competitive salary and benefits package.
- An open, fun and inclusive culture - and the opportunity to work with some awesome people.
- Full onboarding and support to be successful in your role.
- A supportive environment encouraging both personal and professional growth.
- Opportunity to enhance your expertise within a leading SaaS company.

**What's next**

**Join Teletrac Navman and Mobilise your future**

LI-DL1



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