Regional Account Manager

2 months ago

Cornwall, United Kingdom Hays Specialist Recruitment Limited Full time

Full time
- competitive salary
- work from home

About the role:
To take overall lead, management and control of the FM service delivery across a PFI portfolio of contracts in the south west of England in a professional way to ensure that the contract/s operate efficiently, profitably and effectively, to achieve and maintainfull contractual and statutory compliance. Provide support and guidance to the Contract Managers in the management and delivery of contractual obligations and client expectations for the identified contract/s -Support the Regional Director - South in the managementand delivery of all contractual obligations, ensuring the client/s expectations are met, and support any other activities associated with the contract and portfolio as required and / or instructed
Main Duties
- To ensure the contracts operate efficiently and effectively.
- To ensure profitable accountability across the portfolio
- To ensure statutory compliance is met, reported and actioned as required
- To ensure responsibility for identifying and managing risks within the contract/s and escalating as appropriate
- Ensure controls are in place to monitor the management and delivery of the services provided and its subcontractors.
- To regularly review such controls with the Contracts Managers and ensure appropriate action is taken ,e.g. statutory compliance, H&S inspections and food safety, sub-contractor managements
- To ensure appropriate contract/s administration and record keeping is maintained and to spot check records with the Contracts Managers during site visits
- Ensure effective programming of planned preventative maintenance and lifecycle works in liaison with the Technical Manager/s and the PFI contractual lifecycle submissions calendar/s
Person Specification
- Preferred applicants should be educated to degree level or hold a higher education qualification aligned to Facilities Management along with a demonstrable record of continuous personal development within the industry.
- Proven experience of PFI Facilities Management, to include experience of education contracts and excellent all round knowledge in a highly contractually complex environment.
- Proven experience of establishing stakeholder relationships and achieving sustained operational successes.
- A detailed operational understanding of Utilities, Lifecycle and Benchmarking management
- Sound relationship management and interpersonal skills.
- Communication, influencing and negotiating skills.
- The ability to work on own initiative and to drive improvement and change as necessary.
- Problem solving and decision making.
- Coaching & People management, able to lead from the front and drive motivation within the teams
- PC literate with Excel and Word skills.
- Able to manage time effectively to ensure all contracts are supported, time away from home will be required to ensure operational obligations can be met across the region/s
Next Steps
We look forward to speaking to you

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