Ambulance Care Assistant

3 months ago

Bournemouth, United Kingdom E-zec Medical Transport Services Ltd Full time

**An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.**

**Your main responsibility will be transporting service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness. Full training will be provided for this role.**

**This is a permanent, full time position working a 4 on, 4 off shift pattern (12 hours per day).**

**Role Responsibilities**
- Working as part of a team to support the patient on board.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Supporting challenging patients, who may need physical intervention.
- Working in a care-setting, including A&E, Outpatients, Hospital wards when escorting a patient.
- Liaising with ward staff on the safe conveyance of a patient to and from places of safety
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends
- Responsible for lifting, securing and helping service users in and out of the ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Ensuring that the ambulance is kept safe, clean and tidy.

**Do you have what it takes?**
- Reliable and flexible as you will be working in a small team.
- Committed to patient care, delivered with empathy.
- A calm, considerate, and careful driver. You will need a full UK driving licence with no more than three penalty points.
- An effective communicator who is confident with communicating with others in what can often be emotional circumstances.
- Naturally a team player and collaborator.
- Physically fit for patient handling and moving.
- Previous experience working with service users with mental health illness is desirable.

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