Clinical Secretary

3 weeks ago


Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

A vacancy has arisen within the Dental Records team for an enthusiastic and hardworking individual to provide a comprehensive and effective clinical secretarial support to the clinical staff of the University Dental Hospital. The hours of work are 22.5 hours per week which cover Monday, Tuesday and Wednesday.

Applicants should be proficient in Microsoft Office, including audio typing and will need to possess excellent secretarial and communication skills. It is essential that you are also able to prioritise workloads and work under your own initiative. Training will be provided on internal systems.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The role of the secretary is to provide a comprehensive secretarial service to clinical staff throughout the University Dental Hospital.

To follow departmental protocols and procedures for secretarial duties thereby ensuring a comprehensive secretarial service is provided to clinical staff within UDH.

Carry out audio/copy typing duties using digital dictation software associated with clinical correspondence and other official correspondence adhering to the turnaround time agreed by the Dental Directorate.

Undertake the production and distribution of pathology reports.

Regularly review and update database for patients awaiting diagnostic procedures.

To deal with telephone queries from patients, relatives and GDP/GMPs etc taking appropriate action.

To cover meetings and take minutes when required.

Ensure the safekeeping of case-notes and follow the departments’ protocols regarding case-note tracking.

To enter patient details onto the patient management system (PMS) as necessary.

To adhere to UHB policies and procedures.

To initiate quality standards within the department and to participate in quality initiatives within the UHB.

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.



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