Billing Administrator

3 months ago

Glasgow, United Kingdom NCS Office Systems Full time

**Job description**

NCS is the UK’s leading provider of integrated workplace solutions. Bringing together over 30 years’ experience, our solutions are firmly rooted in achieving real-world results for our customers Print, Telecoms, IT/Security & Mailroom needs. With over 180 employees operating from a network of branches across the UK, we bring together a unique mix of experience, expertise and technology to deliver robust solutions that meet the needs of the most demanding business environments.

We are looking for an experienced Administrator who has an understanding of the billing processes. Previous billing experience is desired for this role, as is a good working knowledge of Excel and a proven ability to produce effective work within tight deadlines. Good organisational skills, verbal reasoning skills and numerical skills are also essential for this role.

The main purpose of this role is to ensure that all invoices are issued to customers in a timely and accurate manner. Reporting to the Billing Manager, your main duties will include but not be restricted to:
**Maintaining and Updating records in our core billing database including**:

- Data Entry of meter reading
- Keying Contracts

**Responsible for contract administration including**:

- Cancellations
- New contracts
- Updates, changes
- Customer and sales interactions

**Other Responsibilities include**:

- Set up of equipment in the database in preparation for Service team to log calls.
- Compile necessary information to send accurate and timely invoices to our client base.
- Prepare monthly reports (excel) for Service Director.
- Respond to internal and external customer enquiries in a courteous professional manner.
- Assist sales team, credit control department and customers with billing and contract issues and questions.

**Attributes required for the role are**:

- A keen sense of commercial awareness.
- Excellent communication and customer service skills and exercise good judgement.
- Good verbal and written communication skills required.
- Accuracy, detail oriented and organised.
- Ability to multi-task in a fast-paced environment.
- A positive attitude and willingness to help others.
- Ability to work effectively in a team environment.
- Be a team player.

Please note this is a fast paced role and attention to detail and working to strict deadlines will be required
- Hours of work
- 8:30-17:30
- Monday to Friday

**Salary**: £19,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Billing Administrator_Jul23

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