Customer Service Advisor
3 weeks ago
**Customer Service Advisor (telephone based)**
**Salary: £9.86 per hour/ £20,508.80**
**Shift pattern: Monday - Friday (40 hours per week) with 1 in 4 Saturdays, working 9am - 1pm (hours back in lieu).**
**Monday - Friday weekly rotational shifts with rota far in advance: 8am - 5pm and 9:30am - 6.30pm**
**Northampton, Brackmills**
**Objective of role**:
This is not cold calling. The people you call are expecting and most importantly needing your call - they need their delivery.
**What we need you to have to be successful in this role**:
- Have a desire to work in a telephone based role where you will spend the majority of your day on the telephone (again, no cold calling). After training, expect to be on the phone for circa 75% of the day.
- A professional telephone manner and comfortable working full time in an office
- Must have good I.T skills - you’ll be working on their internal system and Microsoft Office (mainly Outlook and Excel).
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