Telephone Customer Service Agent
3 weeks ago
Demon Recruitment Group are working with a leading company in Hounslow who are seeking a Customer Service person to join their friendly team. This is dealing with Inbound calls from customers and assisting with their queries.
**Duties**
A customer service role in a busy office where service excellence is key to the business
- Establish and manage day to day relationship with customers
**Skills**
Very strong understanding of English Language (Including communication and written skills)
- Ability to work within a team, with a proactive attitude
- Have the ability to organise time effectively and stay on top of all queries
**Experience**
- Experience of working in a telephone based customer service environment
- Looking for a self-motivated person with attention to detail
**Duties**
- Use of in-house system
- Daily update of service level reports for customers
- Use of Microsoft Office - Word, Excel and Outlook
**Hours of work**
Monday to Friday. A total of 37.5 hours 09.00 - 5.30 pm
Immediate Interviews available
- Demon Recruitment Group confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour,age, disability or sexual orientation._
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