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Medical Receptionist

4 months ago

Bridgend, United Kingdom Oak Tree Surgery Full time

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Medical Receptionist. As the first point of contact for patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our medical office. This is a part-time position with opportunities for career growth.

**Responsibilities**:

- Greet and check-in patients, ensuring a friendly and welcoming atmosphere
- Schedule appointments and manage the appointment calendar
- Answer phone calls, take messages, and direct inquiries to the appropriate staff members
- Maintain patient records and update information as necessary
- Adhere to GDPR regulations to ensure patient confidentiality

**Requirements**:

- Previous experience in an administrative or office role is preferred but nor essential as in house training will be provided
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask effectively
- Proficient in using computer systems and electronic medical records (EMR)
- Ability to maintain professionalism and composure in fast-paced environments

**Job Types**: Part-time, Permanent

Pay: £11.52 per hour

Expected hours: 24 - 25 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 14/06/2024
Reference ID: HN/MW1