Monitoring Officer

5 months ago

High Wycombe, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

An exciting opportunity has arisen for a monitoring officer to join the Property Services team. The post holder will work with a small monitoring team, and will be responsible for the efficient auditing of a wide range of the Trust's contracted out services, including but not limited to domestic, catering, linen and laundry, portering, and waste. The post will involve working with senior staff both clinical and non-clinical to monitor the performance of services against contractual service level agreements and specifications.

We are recruiting for a part time role of 22.5 hours (3 days).

To undertake cleanliness inspections in wards/departments on a routine and ad-hoc basis.
To review contractor auditing and helpdesk data on a daily basis identifying and reporting any areas for improvement.
Liaising with the Monitoring Team Supervisor to support specific areas to improve standards through targeted and coordinated monitoring and rectification.
To report via the appropriate system all issues identified for contractor rectification, including a follow up review.
To assist in providing administrative and clerical support in respect of all facilities ‘contracts’ and associated administration.
To open, process and distribute incoming mail as appropriate.
To deal with telephone calls as appropriate, taking messages and/or dealing with enquiries as appropriate.
To provide administrative support to include photocopying, word processing of correspondence and reports, preparation of spreadsheets.
Provide regular reports to the Monitoring Team Supervisor, and as appropriate support the
Facilities Performance Manager and General Manager with data requests.
To take notes and minutes of meetings as required.

What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

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