Parts Advisor

2 weeks ago


Newbury, United Kingdom BA Recruitment Full time

**PARTS ADVISOR REQUIRED IN NEWBURY**

**Wage**: Dep on Exp
**Location**: Newbury
**Contract**: Permanent, Full-time
**Job Ref**: DB2023289

This key position has a major part to play in achieving dealership success by providing a professional service to our Parts customers. Previous experience gained from a similar role is essential.

**RESPONSIBILITIES**:

- Supply parts to customers
- Support both front and back counter
- Order parts in line with operational needs and chase suppliers
- Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received
- Assist with delivery and collection of parts as required
- Ensure adequate stock control is maintained and assist with regular stock take
- Warranty and returns process management
- Deal with customer needs face-to-face and over the phone with a professional and friendly approach
- Assist with other duties as and when required

**KEY REQUIREMENTS FOR THE ROLE**:

- Previous experience in a Parts department
- Experience with handling warranty
- Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs
- The ability to work as a team player in a busy department
- Computer literacy
- Accuracy and attention to detail
- Flexible approach to working hours to allow cover for holidays / training
- Ability to work on own initiative under pressure

If you would like to know more about this exciting opportunity, please get in touch and send your current and accurate CV to find out more Our standard procedure is to speak to you before we send your CV out to any of our clients so please make sure that your correct contact details are on your CV.

**Salary**: £25,000.00-£32,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- Motor Trade Parts Advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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