Call Centre Operator

2 weeks ago


Southampton, United Kingdom NSPIRE LIMITED Full time

We are currently seeking a Call Center Representative to join our team in providing exceptional customer service and support. This role requires excellent communication skills and the ability to assist customers with their inquiries and concerns.

**Duties**:

- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information to customers regarding products or services
- Analyse customer needs to recommend appropriate solutions
- Upsell products or services to increase sales revenue
- Conduct data entry tasks accurately and efficiently
- Assist with resolving customer complaints or issues promptly

**Requirements**:

- Proficient in phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Previous experience in a call centre or customer service role is advantageous
- Excellent problem-solving abilities to address customer queries effectively

Join our team today and be part of a dynamic environment where your language skills and customer service expertise can shine

Pay: From £24,875.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024


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