Carer Support Navigator

The Carer Support Navigator will offer carers assessments and support to carers in Northamptonshire in order to enable the sustainment of the caring role, reduce the impact of caring on carer’s health and wellbeing and to prevent crisis. By ‘carers’ we are referring to informal carers who look after a friend or family member with a disability or long-term illness out of a sense of duty and compassion as opposed to a care worker who is employed in their role.

**About Us**

A team of dedicated people who make a real difference to the lives of people living in Northamptonshire, we love what we do

We are keen to attract applicants who reflect the diverse communities we support in Northamptonshire. We are seeking someone who is open-minded, non-judgmental, respectful attitude with an ability to easily create partnerships based on trust. The role can be challenging but incredibly rewarding, so you will need to be resourceful, creative, highly organised, IT competent with the ability to change and manage a varied workload independently.

**The Role**

**What you'll be doing**:
Carers Assessments

Support to the wider community team

Crisis and Emotional Support

Liaise with other professional services

**About You**

Ideally you will have a relevant Health or Social Care Qualification, but this is not essential

You may have worked as a** Care Navigator**, **GP Receptionist,** **GP Administrator **or **Business Support Administrator, Business Support Assistant** within a Social Care environment or have personal experience of this

You'll have the ability to actively listen, and empathise with people

Support a culturally sensitive service - we have a strong focus on diversity and inclusion

You'll have great communication skills both verbally and written

You have the ability to organise, plan and priotise to meet timescales

You are used to working with IT Software, such as MS Word, Powerpoint, Excel and Teams

You'll have an awareness of safeguarding for vulnerable adults and Health & Safety at all times

You'll hold a full driving licence with access to a vehicle

**The Benefits for You**

24 days holiday plus bank holidays (pro-rata for part-time)

Simply Health Cash Plan

Death in Service benefit (should the worse happen, your loved ones will be supported)

A supportive environment, no stuffy dress-codes, flexibility where we can

Full-time / Part-time considered

Hybrid working - you will need to be able to work from Midland Road, Wellingborough also.

**What next?**
- If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment team aware as soon as possible._

We at Northamptonshire Carers_ are committed to supporting and promoting Equality, Diversity and Inclusion and are passionate about action, not words, being essential when tackling workplace race inequality. We have made some great progress with our EDI work and as a result, have become a Race Equality Matters Trailblazer, awarded to us for our efforts in championing and pioneering the drive towards racial equality. But we still have lots of work to do to continue to raise awareness, tackle all forms of discrimination and inequality, and create greater understanding of the issues that impact all of the people we affect, both in the workplace and the services our organisation provides. We are committed to being an inclusive organisation and recognise the important role our staff and service users play in creating and maintaining that inclusive culture._
- We are striving to be a diverse, inclusive organisation and support under-represented unpaid carers. You can read about our _**_Big Promise_**_ and _**_Making Carers Count_**_ Projects here_