Customer Service Advisor
3 days ago
We require an E-commerce Customer Service Advisor to join our young, quickly expanding company. We are looking to recruit an experienced E-Commerce Assistant, who can demonstrate a proven track record of liaising with customers through eBay.
Job is office based in a warehouse. You will be working in a quiet environment and alone. If you are looking for a social job this might not be suitable for you.
**Requirements**:
eBay or similar online platform, marketplace experience
Excellent spelling, punctuation and grammar
Multitasking skills
A keen eye and attention to detail
Computer literate, with a high level of word processing skills.
Well organised and able to manage a demanding workload.
Self motivated working with a small team, with excellent time management skills.
Able to work within a fast paced website environment.
Key Responsibilities:
Converting customer enquiries into retail sales.
Manage and oversee any customer issues or complaints.
Proactively answering and dealing with customer enquiries, providing information on products and services.
Processing customer payments.
**Salary**
- £10 to £11 per hour
- 28 days holiday inclusive of bank holidays
- Company pension scheme
- Parking facilities
- Hours are between 8:30 to 16:30 Monday to Friday
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£26,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (required)
Work Location: One location
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